Performance Management Case Studies Samples For Students

Introduction

Human Resource Management (HRM) is an essential aspect of an organization. Guest D. et al. (2013, p. 17) alludes that HRM is a wide body of management that encompasses an array of activities and process regarding employees in the organization. It deals with policies and practices pertaining the recruitment, selection, induction, training, and development of people. Moreover, it also focuses on job design, work performance, remuneration, rewards, recognition, and employee welfare among other activities. This paper presents a case study on performance management system at TAJ Hotel Group.

Comparison of the Performance Management Systems under Kerker and Kumar

Performance management systems according to Guest D. et al. (2013, p. 17 system ...

1. Introduction
Oman Oil Company (OCC) is one of the biggest commercial organizations of Oman, undertaken by the Government of the country. The company was set up in 1966, headquartered in Muscat, Oman (Oman-oil.com, 2016). Pursuing the investment opportunities in oil and gas and other energy sectors, Oman Oil Company has become one of the leading companies of Sultanate of Oman. Identifying the investment opportunities both inside and outside the country, the company has developed an impressive HRM to manage the organizational operations affirmatively. The HRM of the organization supports the employees to deliver their best performance for organizational ...

Criteria for effectiveness of a performance management system

Organizations use different ways to measure the performance of their employees. An effective performance management system must have strategic congruence, valid, reliable, acceptable, and specific (Phillips & Gully, 2013).

Strategic congruence: The performance management system adopted by the organization must match with the organization’s culture, goals, and strategy.

Validity: The validity of a performance management system represents its ability to assess all relevant aspects needed in the performance. When the performance system aims at improving productivity, the aspects used in the system must be relevant to the job performed by the employee.
Reliability: A performance management system must show consistency. Individuals evaluating the employee's level of performance must consider the reliability of the evaluating method to achieve consistent results.
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Executive Summary

The Georges Hotel is an upscale European-style boutique hotel located along the Oriental Bay in Wellington. Most of the staff is friends and relatives of Jeff and Chad, who are brothers. The hotel has many advantages that a family business has as well as the disadvantages. Some of the supervisors are not aware of the laws against discrimination. They are not aware of what sexual harassment means and what the appropriate and inappropriate behavior towards their subordinates is. This has resulted in situations where a couple of EEO complaints were raised against the hotel. However, as things stand, the ...

Southlands veterinary services face a host of organizational challenges that need to be addressed for the firm to turn around and be successful. A number of changes need to be made in the company’s operations. They are informed by the discussions that a vet, Richard had with a receptionist, Mary.

Legal emphasis

An important aspect in trying to realize a solution for the problems facing the firm is taking into consideration the legal environment in which Southlands veterinary services. An analysis of the case reveals that the firm has overseen an indulgence in activities that contravene the legal standards that ...

Cross-cultural and Diversity Leadership

Background
Globalization and international mobility of individuals within the contemporary business environment result in significant changes in internal organizational environments. In the recent years, more attention has been given to such concepts as diversity and cross-cultural business environments and, consequently, the management and leadership of such organizational realities. Many companies find themselves in extremely diverse from cultural and professional perspectives environments, where building on unique organizational culture and developing standardized approach to management and leadership depend on the cross-cultural expertise and competence of the leading individuals. Additionally, globalization makes competitive environment more severe and companies have to start ...

Most businesses face the challenge of establishing functional performance management. The main objective of implementing performance management is to enhance and raise the par of employee performance. The most common component of performance management is performance appraisals. According to Martocchion (2016), performance management is defined as “the process by which individual performance is guided, assessed and rewarded”. On the other hand, performance appraisals are defined as “well-established ways of providing milestones, feedback, guidance and monitoring for staff” (Martocchio, 2016). The essence of having effective performance appraisals is to help establish effective merit pay programs. For companies to have efficient ...

The human resources function is one of the critical departments in any organization. The human resources function plays a significant role in the success of any organization. Therefore, there is a need to take into consideration the human resources needs of the organization to improve the performance of individuals in the organization. The purpose statement of the organization, BHP Billiton Ltd aims at highlighting the major functions in the organization that are vital in the success of the organization. It seeks to give managers and leaders in the organization an efficient platform to control departments and teams in their organizations.
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Documenting of performance in our company is done through the performance appraisals to the employees who have contributed positively towards the achievement of the company goals. The employees get work promotions and, it automatically results to salary increases. There was a time I was to participate in a formal structured feedback session. There was to be an informal meeting to discuss the plights of most of the employees. The feedback was supposed to cover the reasons for the reduced production rate among the employees. The outcomes were salary increase among all the employees and, it was well received. However, the process ...

Position in the Supply Chain:

Any strong industry requires a strong industrial chain for its survival. Huawei is recognized globally as the leading providers of ICT solutions. Looking at the supply chain and the overall supply chain management, Huawei has revenue of twenty eight billion as per the year 2010, and a foot print spanning of one hundred and forty countries across the world. In the chain supply, they ensure that they manage a self sustaining supply foundation that is entirely rooted in innovative, proactive, and innate commitment to sustainability but they do not base driving compliance via audit (Zhang & Guanjing, 2000).
The approach of the Huawei Technologies ...

Introduction

Talent management is a vital process that guarantees organizations have the quality and quantity of a position to meet their future and current priorities. The process includes the life cycle of the employee thus; performance management selection, development and succession .

Talent management program that led to success for the company

For the concerned stake holders and contractors, there are three stages that take place from day one and then midpoint after the first quarter and at the end of that first year. The original phase normally takes one month, and at the end, all the new managers must have mastered the business model and must understand the cultural norms and how ...

Retail industry in the United States is faced with several challenges including very low wages, little training and lack of adequate skills, extremely high percentage of part-time workers, and minimal healthcare coverage. Despite these challenges, Men’s Warehouse has greatly succeeded in this industry and treats its employees comparatively better than some professional service firms (O'Reilly and Pfeffer 81). The company has built a workforce and a culture that gives it competitive advantage. Described herein is the company’s training and performance management system which has resulted into the competitive advantage, and how these reflect its values and philosophy.
The ...

Integrated health systems

Introduction
Integrated Health Systems refer to a network of different organizations that through formal agreements or ownership, horizontally and vertically aligns health care services, programs or facilities to provide coordinated continuums of healthcare to a specified population. The network is willing to be held fiscally and clinically accountable for the health status and outcomes of the population served. There is a rising interest in establishing firms that are accountable. They can deliver health care at high quality while still keeping costs low. Currently, most decisions relating to quality and spending are made separately. This creates a very antagonistic relationship. ...

Essay

Having read the case, I may conclude that Google’s approach to performance management meets the criteria for effectiveness of a performance management system in a sound way. The way the information was organized helped to identify a number of relevant characteristics that really matter when analyzing the effectiveness of managerial performance (Noe et al., 2014).

There is no doubt that interest in team members’ successes inevitably brings to team

effectiveness. However, I suppose that performance data on managers still may be incorrect if
manager's behavior is identified only through the prism of one-sided approach that is the success of the manager's team.
I do believe that professional qualities of managers are to ...

Introduction

The present case study illustrates the importance of 360 degrees feedback in the assessment of the performance of employees and the utilization of the feedback to take organizational decisions and leadership development. In the case study the 360 degree feedback of Alex Sander that was provided by his colleagues, superiors and customers has been discussed. Sam Glass initiates the feedback with Alex as he is his supervisor and needs to ensure the development of Alex in the organization. The case study demonstrates the power of communication in leadership so as to influence the decisions of the followers.

360 Degrees Feedback

The traditional ...

High Performance Work Systems( HPWS) are organizations that adopt a radically different approach to management. The fundamental of this approach is drastically changed employer-employee relationship. Theoretically speaking, these systems are guided by motivated and competent workforce that is committed towards organizational growth and development. At the same time, organization should provide required opportunities to the staff so that they contribute as per the requirement. It includes exploring their true potential and put it to the optimum use. In that sense, HPWS is the effort on both ends, employers as well as employees.
Given the high rate of dynamism and ...

(Financial) Management Accounting Case Study
Every single organization of the world is now trying to flourish their growth comparatively better than that of their competitors (Bradtke, p.45). The thing that really matters for them to have the same comparative growth potential is the management of operational cost. Operational Cost, though a common thing for an organization, but emerged as a real gangrene if the proportion of the same would be on a higher node (Cokins, p.34).
Cost-Volume Benefits always bring positivity in the functions of the company, as it has the ability to manage the operational cost in such a manner ...

Introduction

The Four Seasons Hotel management and staff have one golden rule, which is ‘do unto others, as you would have them do unto you’. This means that everyone is treated with dignity, respect and compassion; be it a client or an employee. In order to cultivate such a philosophy and culture in an organization, it is cardinal to have the right people to implement it. To achieve this objective, the Four Seasons Hotels human resource department has a comprehensive program for recruiting, selecting and hiring new employees. Opportunities are provided openly and fairly to all qualified candidates interested in working for the ...

Allocating Fixed costs

Fixed can be described as those costs the form or organization incurs whether or not it is producing any goods or services in the current period. In simple terms, costs that do not decrease or increase with change in production. They are only affected by structural changes or changes in the rate of inflation (BPP, 2013). Fixed costs are only variable in the long run but constant in the short run hence their name fixed costs. Allocation of cost can be said as the process of aggregating, identifying costs and allocating cost to cost entities. Hence, allocation of fixed ...

Toyota Motors Co. is one of the leading automobile manufacturing firms that operate across six continents. The average life cycle of employment at Toyota is 25 years and the average churn rate is 15 % in Japan and the figure may differ in North America and Europe. The company’s culture is a combination of both, world class management practices and Japanese traditional bureaucratic values. On one hand, employees have freedom to participate in the policy making process to ensure goal congruence while on the contrary, they are expected to respect organization’s hierarchy and perform their duties as directed by ...

Introduction

Alcan is a multinational mining company that has its headquarters in Montreal, Canada. It has made numerous mergers and acquisitions through the years, which has caused the disparity in the entire company’s IT infrastructure and IT initiatives (Dube, Bernier & Roy, 2009a). With the hiring of Robert Ouellete as the Vice-President of Corporate IT and later being appointed as Alcan’s Chief Information Officer, changes are implemented in Alcan’s IT culture where a shift is made “from a culture of decentralization to a culture of distributed collaboration” (Dube, Bernier & Roy, 2009b, p. 1).

In this regard, this paper discusses the ...

Slide 1 - Utah Symphony and Utah Opera

Presenter notes: Introduce the subject of the presentation and what it aims to achieve at the end. Explain the scenario in which the merger is taking place as well as an overview of the opera and symphony.

Slide 2 – The Competing Values Framework

SPEAKER NOTES:
CLAN – This culture is focused on internal relationships and integration through collaboration. It relies on empowerment, communication and participation to achieve higher levels of commitment from internal resources and high morale among employees. The Utah Symphony shows several traits that belong within the clan culture, mainly because of Keith Lockhart’s style of leadership that emphasizes bonding with internal ...

According to the ARC Advisory Group, Transportation Management Systems (TMS) can be defined as software solutions that assist in acquisition of transportation services and in implementation of transportation related plans, enhance short-term planning of transportation activities, optimize the use of company’s resources and assets. These systems do not only manage the physical flow of goods, but also assist in measuring performance, enhancing collaboration and managing information and money flows that relate to transportation activities across all transportation modes.

Q1. Why are organizations showing more interest in TMS (Transportation Management Systems) today compared to the past?

The increasing interest in the TMS solutions has been driven by a number of factors. Firstly, the transportation costs are currently ...