Business Process Reengineering at Seminole Industries
A person’s success in life isn't based on his ability to simply change. It is based on his ability to change faster than his competition, customers and business . It is a known fact that many large companies have lost their businesses and have had to shut down owing to the notion that technology would alienate their customers. If we are to take the case of Seminole Industries, the global economic downfall of 2008 had hit the company hard, with reduction in factory orders from 8% in 2009 to 11% in 2010. These trends cannot be considered in an offhanded manner, and if concrete steps are not taken in this regard, it would have dire consequences.
Some of the issues that came up in the inspection of the current organization structure and the technology aspects in Seminole Industries are provided below. One such problem was the lack of use of any Local Area Network (LAN) or Wide Area Network (WAN) in any of the U.S offices. Another thing noticed was that all the U.S offices were equipped with non-standard vendor desktop and laptop computers with varying versions of Microsoft Windows operating systems, which would be detrimental to the quality of work, as the older versions of Windows, such as Windows XP are not be supported any longer . A large corporation such as Seminole Industries is expected to have developed a single central corporate website which would have brought all of the enterprise business process together, but that is also not done. Moreover, all the branches have not implemented any standardized enterprise information security or disaster recovery infrastructure, or related policies and procedures. There is no up-to-date standard business office, email, supply chain manufacturing, customer relationship management or financial application software products available among the various branches and the headquarters. In addition, the management and staff in each branch had to be called and asked to manually search their electronic and paper records for business operations across local and global sites. Since site records were by customer, it was binding on each branch manager to pull together information about vendors, customers and partners to address the request made. Furthermore, the monthly report that presented data by US site and country was dropped, owing to suspicion of the accuracy and obsoleteness of the facts and figures. Additionally, the outsourcing partners that have utilized the latest equipment, have to simplify their reports and send it via emails, or forward it as an Excel sheet. In short, the data is not centralized, not provided in common data formats, and is not accessible to decision makers. Moreover, the managers are not under direct supervision of the heads, which tends to work well in the local settings, but could cause problems on a larger scale.
One of the software the organization can make use of is Microsoft SharePoint. This is an application to create websites, and it acts as a secure place to store, organize, share and access information from almost any device . Rather than having the staff members produces the monthly report, which is a cumbersome process, Jaspersoft could be the software for you. It takes information from one or more data sources and presents it in an easy-to-read ready-to-print report . For backing up data, Mozy is an online backup service for both Windows and Mac OS X users. The cloud service allows users to back up data continuously, manually, or schedule updates . Instead of calling the managers all the way to the headquarters, Vyew can be used. Vyew is free online software that allows you to meet and share content such as upload images, files, documents and videos into a room in real-time or anytime. Users can access and contribute information anytime .
Hope that the findings in the analysis would serve the purpose of Business Process Reengineering at Seminole, and would add to its value.
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