Our WowEssays.com team works hard on providing excellent quality and assistance with all your academic needs. Sometimes because of unforeseen circumstances some unpleasant situations may occur and in such cases we are ready to compensate you for the unsatisfactory experience.
In order to help our customers voice any concerns they may have regarding their order, a special procedure – Quality Evaluation – has been created. This procedure is headed by our Customer Experience Managers, whose main responsibility is to leave every single client satisfied after the completion of the Quality Evaluation of an order. To get professional and fast assistance, we recommend that you initiate the Quality Evaluation procedure with our team rather than with the payment system. The procedure comprises just several steps and is rather simple.
Send the order for a revision.
Ask for a different writer.
Ask for Quality Evaluation
During the Quality Evaluation procedure an official negotiation is held between our Customer Experience Manager and you regarding the possible refund/credit or any other compensation for the unsatisfactory experience you encountered.
The Customer Experience Manager shall provide a resolution for your order within 14 days from the moment your order was set on the status.
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