Final Program Evaluation Design
Abstract
Six Sigma as a management tool and a strategy applied by organizations with an aim of improving the efficiency of an organization. This program was established by the Motorola Company in 1985 and has today been adopted by several other industries following its success. Its main purpose is to improve the quality of an organization operation process outputs by identifying and removing any errors as well as minimizing variability in the operations. This paper focuses on studying the effects of sigma six training program on organization’s costs and quality of its outputs. It starts by giving a ...