Essays on What The Customer

1. Understanding Customer Care and the Benefits of the Good Customer Care : No matter the business, there is the necessity for a business to understand customer care and the benefits of the good customer care. For a business to exist and remain sustainable over time, customer satisfaction is mandatory. There are several advantages of giving good customer service that will also enable a business to profit to include (Bhasin, 2016): Retaining of the repeat customer as the happy customer will return. This is a process that also enables the company brand to be well known, thereby allowing ...

The opinions of the customer are the basis for the best of the Company’s policies in the present day and age. This is the reason why many of the company’s policies don’t do so well; they do not really listen to what the customer is trying to say. There are two basic mistakes that moat skilled of the business persons make when giving regard to the opinions of their customers. Firstly, they just do not gather enough data to really understand what the customer requires from them, and secondly, they misinterpret the point that the consumer ...

“Integrated Marketing Communication recommends that marketers focus at the customer first – his or her preferences, buying patterns, media exposure, and other factors – and then customer is exposed to the products that fits its need through mix of communication methods which the customer find more attractive and credible” (Naeem, Bilal, & Naz). Advertisement for organizations is a key method that companies promote products and inform consumers about products, services, and developments that the organization is offering to the public, while simultaneously conveying an intended message to the audience about the need to purchase the service or products that are being offered. ...