Environmental and Root Cause Analysis
Totalline Transport is facing the problem of unloading the goods in a timely manner for delivering it to the Electronics International. Because of the unloading the drivers of the trucks are late to deliver the product in a timely manner. The unloading problem is because of the complexity of the products, and the size of the products. the huge size products such as refrigerators take more time, and the drivers become late to deliver the other products in a timely manner. The carrier is charged because of arriving late. The General Manager and the Vice-President of Totalline Transport named Roger Eacock, has given the options for coping with these problems, and these options are:
Application of the stickers at the consolidation points, and
Delivering the products directly to the stores of Electronics International.
The dedicated doors help the trucks to move directly towards the company stores instead of waiting in the queues. But, as a matter of fact Electronics International has not permitted any carrier to have its own dedicated doors. Dedicated doors can help Totalline transport to schedule its tasks in an effective manner, and convey the schedule to the suppliers, and they can help in the reduction of the detention fee.
The application of the stickers at the consolidation points provides an ease to the Electronics International, and the company does not have to sticker the boxes in the warehouse. This will help in the reduction of the truck traffic, and also help to save the time of the truck drivers, and the fines can also be avoided. It is also an effective method because it helps in saving the time approximately 2 hours of the employees of the Electronics International. Tagging of every item before the delivery is an effective option because it helps in increasing the efficiency, and helps in eliminating the cost.
Furthermore, the delivery of products directly into the stores of the Electronics International helps in reducing the number of trucks that are required for delivering the products; it will also reduce the in-transit period, extra fuel, and other extra costs. Electronics International can suggest specific sites for unloading the products, and bound the drivers to unload the products there, without going elsewhere, so that they cannot face any issue. The company should ensure that the locations are not busy at the time of the arrival of the trucks, and the employeews of company are ready to unload the products. Totalline Transport can reduce the number of working hours of the drivers in order to ensure the efficient working, because if the employees are not tired they will ensure quick unloading of the products. The company can formulate an effective strategy of quick delivery of the products and should regulate its supply chain according to the strategy so that the performance of the company can be improved and growth can be ensured.
Alternatives and Options
Electronics International can increase its parking lot so that the trucks can find the parking without any delay, and the company should ensure that the parking lot is free at the time of the arrival of the trucks. The company’s employees should be aware of the time of arrival of the trucks, so that the unloading can be made possible in a timely manner. The company has to think in strategic manner for improving the systems. The company can improve its system; it should use latest technology for unloading the goods, such as it can use the lifters for unloading the goods in a timely manner. The company can ensure proper management of the products and proper allocation of the products in the warehouses so that the new products can be accommodated easily in the warehouse.
Further, Totalline Transport can schedule its delivery tasks, and can covey the schedule to the drivers of trucks so that they can act on the schedule for the timely delivery of the products. The company can train the drivers regarding the tactics and techniques for unloading the products. They can also train them the use of the latest techniques such as use of the weightlifters for quick unloading of the products.
Implementation and Recommendations
Both the companies have to work in an effective manner in order to ensure smooth functioning. Electronincs Internation should increase its parking lot as soon as possible, i.e., in 7 days so that the trucks can easily unload the goods without waiting in the queues. Further, the company should invest in the latest technology. Electronics International should arrange weight lifters so that quick unloading can be ensured. Totalline Transport should invest for the training of drivers to use the weightlifters, so that in case the representatives of Electronics International are not available, the drivers can unload the goods. Totalline Transport should schedule the driving hours of the drivers. Drivers play a significant role in the transportation, and it is the behavior of the drivers that can make or break. The attitude of the drivers is sufficient to satisfy or dissatisfy the retailers. So, it is necessary that the driver should not be tired because of working much. The operating hours of driver should be decreased. The decrease in the driver’s operating hour’s helps in increasing shipment’s time value. Totalline transport should focus on providing good wages to their drivers, because timely unloading is also dependent on the drivers, and drivers play a main role in the transportation, and if they are satisfied they will perform their duties in an effectual manner, and can pave the way to the progress and growth of the company by providing the good in a timely manner. The company should formulate compensation and promotional strategies for the truck drivers, so that they become motivated for the work. Motivation is an effective role for workers, because it is motivation that helps the workers to accomplish their task successfully (Mishra, 2001).
Mishra, M. N. Organisational Behaviour. New Delhi: Vikas House, 2001. Print.