Groups in organizations are formed to help in improving the work performed by the individuals. Working in groups increases the efficiency as well as improving the ability to solve problems. Problems in the organization arise as threats and have to be countered with equal or higher power. Problem solving in groups entails making the correct decisions that work the best for the company. Different groups use different techniques to solve problems in their organizations. Some of the mostly used techniques are brainstorming, nominal group technique, didactic interaction, and the Delphi technique.
In the brainstorming technique, a specific group of people congregates in a common place. The place may be a boardroom. While here, each member generates an idea that they deem best freely. Among the very many ideas contributed by the individuals, the best course of action chosen. The nominal group technique employed by groups in problem solving is also effective in raising solutions. In this technique, members solve the problem independent of each other and each comes with a solution. The solutions of each member are then discussed altogether. The best decision is chosen. The Delphi technique of problem solving by groups involves employing experts and technicians who offer their opinions on how to solve the problems.
The group members then discuss on the best opinion by the experts. Didactic interaction method of problem solving by groups is applicable when the choice involved is either a yes or no. The group members measure the pros and cons of each side and come up with a decision. The technique that works best is brainstorming. When the group members engage together in raising ideas that help them solve the problem, every member gets to raise their opinions freely. Ideas are scrutinized and additions made to the best choice. The technique allows for an arena of improvements of decisions.
Griffin, Em. A First Look at Communication. New York: McGraw Hill, 2011.