Red Robin Restaurant in Canada Victoria, BC
The Red Robin restaurant is famous for its Gourmet Burgers. It is also famous for its freshest high quality ingredients. The company in Canada combined with another counterpart company Mach Robin LLC in the United States. It is the largest company of the Red Robin Gourmet Burgers, Inc. It is located in Edmond, Alberta. The first location of this franchisee in Canada was in Burnaby, BC in 1985. The latest establishment is located in Vernon, BC. The Red Robin at Victoria, which I visited, is located at 800 Tolmie Avenue.
As we were having a day out with my other two friends, Jill and Ida, we visited The Red Robin Restaurant in Victoria, BC. All of us love burgers and have heard from the reputation of this restaurant for their delicious burgers and the fun that come along their services. I am allergic to eggs. Since I was a child, I have never eaten eggs since they irritate me and when I take them, my skin reacts to them, my eyes become watery and I experience a runny nose. The doctor advised me to refrain from eggs since my body system does not respond well to them. Jill and Ida are also allergic to carrots and chicken respectively.
I have always loved burger, especially chicken burgers, which I realized was in the menu of the restaurant in varieties. From their menu, the Blackened Chicken Burger really caught my attention. I have never tried it before but I loved the appearance. As the waiter approached our table, we gave her our orders, which she confirmed were available and promised us to receive them in less than five minutes.
I called on to him and informed her of our special dietary needs; I informed him of my allergy to eggs and inquired if they had incorporated it in the ingredients for this burger that I ordered. He confirmed to me that one egg is usually used in making the blackened chicken burger. However, he offered me two options to choose from; I could wait for a special blackened chicken burger to be prepared without the egg ingredient, or choose from the other varieties that were not prepared using the egg ingredient. She informed me that the Simply Grilled Chicken Burger was a charbroiled chicken breast on a perfectly caramelized burn. This sounded a more appropriate dish, but not the exact thing that I had wished to take. Therefore, I chose to wait for the special burger.
For the case of my other two friends, the waiter was not sure of the exact alternatives to offer them. Therefore, he had to excuse himself for a while to make an inquiry of what options the kitchen could offer to Jill and Ida. The waiter took a little longer than we expected, when he returned, he had my burger served and informed my other friends that there were no other burgers apart from the chicken burger and advised Jill to choose a maybe beverage. Jill was not willing to take this option and opted we try another restaurant. However, for Ida, they were also willing to give her another option, which would take a little longer to prepare. This would mean we had to spend a lot of time in this restaurant, that we could have spent doing something more constructive to our day out.
Being that I have always had the allergy for a long time – since I was a little kid – I have not always found it hard to inform people of my special dietary needs, especially if they I am meeting them for the first time and expect them to serve me. I have always to inform them prior to the service to avoid any problems arising from consuming stuff that are unfriendly to my health. Additionally, upon informing the waiter of my allergy to eggs, he did not show any signs that suggested that this was a strange thing. However, upon realizing that the three of us had a special dietary need, he showed a little of discomfort and we realized that he could be unsure of the right options to offer us. When he excused himself to go and make an inquiry, we could not stop him since he had started feeling uneasy. This made me doubt his knowledge and even suggested to my friends that he seemed new in the restaurant. In my case, the information the waiter provided was detailed and accurate. I also found it appetizing and the fact that he was willing to give me another option, which he promised to avail within the shortest time possible, was very appealing and made me wait. However, for my friends, especially Jill was so disappointed.
Food allergy research and education. Egg allergy. Retrieved from http://www.foodallergy.org/allergens/egg-allergy
Hilson B. (2009). Restaurants With Special-Diet Menus: More restaurants are serving up special-diet menus. Living Without. June/July issue. Retrieved from http://www.livingwithout.com/issues/3_4/Allergy-Free-Restaurant-Menus-1092-1.html.
The Red Robin Gourmet Burgers. Retrieved from http://www.redrobincanada.com/home/menu.aspx