(Name of Student)
(Name of School)
The evaluation phase is essential for comparing actual results with desired outcomes, determining from goals and taking necessary corrective actions to adhere to planned goals. Two methods mentioned in document one for measuring outcomes are holding team meetings on Mondays and requesting patients to take satisfaction surveys. If either method reveals that actual outcomes fall short of the expectations, adjustments may be made to correct deviations. An effective evaluation phase in the hospital setting will lead to greater patient satisfaction, better hospital services, and improved transparency for staff.
One of the ways to evaluate the effectiveness of a strategic plan is to use SWOT matrix. This is an analysis tool that determines the strengths, weaknesses, opportunities and threats of a product, person, place or industry. As applied to the case, the SWOT matrix will appraise te characteristics of the hospital that others do not have), the characteristics that place the hospital at a disadvantage when compared to others, the elements that the hospital could make use of to its advantage and the elements that may threaten or bring trouble to the hospital trouble. It is best to do a SWOT analysis before objectives are set to allow for achievable goals that are tailor-made for the organization.
The processes of valuation and control assess how aligned ongoing services and activities are to the vision and mission of the organization. The findings from such processes can be utilized to transform the plan into an effective system. I agree that a quarterly evaluation is the best way to keep track of any flaws in the system. The results from a particular quarter can be compared to the results of the previous one and so on so as to keep an eye on any development in the plan.
Concept and hypothesis need to be evaluated and reevaluated as often as necessary. If plans are developed earlier, modifications will also be implemented earlier and the results will be better off at the end. The earlier the plans are developed, the earlier the modifications are implemented, the better off the results will be at the end. The evaluation phase is helpful not just for grading the results but also for improving the initiatives along the way.
For “Yes” and “No” survey forms where “Yeses” connote satisfaction and “Nos” imply disappointment, one recommendation is to count the Yeses and the Nos that the patients gave and get the average number of yeses at the end of the day. For a five-year plan, it is expected that the average “Yes” on the first day of evaluation will, as time goes by, slowly increase in number. If the opposite happens, the management should determine in which specific area modifications need to be made to improve service and client satisfaction.
Malphurs, A. (2013) Advanced Strategic Planning: A 21st-Century Model for Church and Ministry Leaders (3rd edition). Michigan, US: Baker Books.
Nelson, S. S. (2008). Strategic Planning for Results PLA Results Series. Michigan, US: American Library Association.
Simerson, B.K. (2011). Strategic Planning: A Practical Guide to Strategy Formulation and Execution. Santa Barbara, CA: ABC-CLIO.