In Australia, discussions about academic, personal, or professional life can cause distrust among business people. However, the modest and authentic culture accepts shaking hands upon entering and leaving a meeting with a kiss on both cheeks while leaving.
During a Meeting
Stick to the facts relevant to the meeting. Stay away from emotional influence techniques since feelings and emotions are not important in their etiquette. The Australians value punctuality during meetings. Maintaining a good eye contact during conversations and meeting is equally important.
While taking a cab, a single male passenger should sit in the co-driver’s seat. Personal gifts are acceptable and should be personally wrapped. Wine is accepted during meals such as dinner. Procedure is valued in Australia with the principle of ‘first come, first served.’ It is unacceptable for men to be physically demonstrative with other men or wink at women as they are portrayed as sexual attraction.
Attire and Clothing
Men are expected to wear conservative dark business suit and tie while their women wear skirt and blouse or dresses for business. However, when not attending a business function, informal casual pants are appropriate for both men and women.
English language is common and appropriate for business communications. It is also a common practice to exchange business cards among professionals. Despite the friendly and openness nature of the Australian people, brevity and directness are very important in business communication. During discussions, it is very important to respect each other’s opinions. Appointed discussions are very entertaining in Australia. Keen listening is key to discussions; however, it is appropriate to ask questions if you do not understand. Using colorful language to exaggerate your organization or business during meetings is offensive. Always keep negotiations brief.
Kwintessential. “Australia - Culture, Customs and Etiquette.” http://www.kwintessential.co.uk/resources/global-etiquette/australia.html
Steve. “5 Things You Should Know When Doing Business in Australia.” Careers in Finance. Web 31. Aug, 2011 http://careerinfinance.com.au/2011/08/31/5-things-you-should-know-when-doing-business-in-australia/
Business Etiquette. Australia and New Zealand. http://www.pasadenaisd.org/rayburn/clubs/bpa/contest/australia.html
Australia Business Etiquette & Culture. http://www.cyborlink.com/besite/australia.htm
Global Edge. “Australia: Culture.” http://globaledge.msu.edu/countries/australia/culture