The tool that can be used by any health care institution is the IPASS. The tool is used to help improve customer handling and educational initiative for the individuals. The said curriculum was first introduced in Boston University and was considered as a way to improve the health care sectors in terms of their services. As of now, the tool is being implemented in different pediatrics units and center to determine its effective results for the institutions. The project setting is a Childrens’ Hospital in UAE. As part of the hospital, I am tasked to secure the proper health care information as Staff RN/ Educator and CO-chair of shared nursing leadership unit based committee. The setting of the project intends to improve information handling within the company and make sure that data can be easily stored and retrieved when needed.
Background of the Project
The project is a collaboration between educators, health care professionals and health care researchers. This is to assure that there will be teamwork and communication strategies among people in the hospitals (Haux et al 2013). The project was developed at Boston’s Children Hospital, which intends to avoid miscommunications between the people within the hospital. This is to easily provide information needed by the professionals which sometimes result to failure in their work. I-Pass was successful in the hospital when it was implemented. Hence, various experts decide to implement the project in different hospitals. The said tools are used by nurses, residents and even patients who want to share their information within the institution.
I-Pass is important to use to help communication become easier and faster between personnel in the hospital. The benefit of the I-Pass is to assure that there will be communication despite of different native language of some workers. In the country, most health workers come from other countries, hence, a uniform tool can used to assure that there will be faster transaction within it. The evidence based practice presupposes that the health care sector needs to follow the current trend in technology, hence it is necessary that we apply information technology tools to keep up with the modern world. The impact of not using the I-Pass is that there might be a miscommunication or misunderstanding between workers, which might affect how they serve the patients. The nonverbal tool helps to unify information handling and also assure that even if there are healthcare professionals who have different language, they can easily understand each other. Landrigan and Lyons (2012) state that to help these people remember the I-Pass idea, the mnemonics is applied:
I: Illness Severity
P: Patient Summary
A: Action List
S: Situational Awareness & Contingency Planning
S: Synthesis by Receiver
I-PASS intends to provide the following goals for health care institutions:
Proposal for Change
The change for the hospital is intended to avoid mishandling of data and assure that there will be effective communication within it. Information handling is important for every hospital as it assures that there will be faster transaction and services to the patient.
In the children’s hospital, the challenge is present as health care professionals usually comes from a different background. Hence, it is hard to communicate between nurses and physicians as there is a language barrier that is present. To avoid such miscommunication which can result in failure of information handling and also failure in some services given by the company, it is integral that a new system will be used.
The answer to the issue present in the hospital is the use of I-Pass. The tool is intended to properly handle important information within the hospital with the use of current technology. Hence, computers must be purchased and the system shall be installed properly within the said computers.
Traditionally, in many health care settings, preoperative education is done both by the nurse and the physician (Schnering et al 2013). This study further supports the premise that nurses should try to be more cautious in assuring that the data are properly handled. The traditional way of using a manual approach for storing and creating data can now be changed into a more modern and technological friendly system.
The I-Pass system needs adequate and appropriate preparation and training both for the staff and the institution. Therapeutic communication skills are required. The use of the I-Pass can be better implemented if the staffs will be properly trained in the new system. Failure to train them can somehow result in lesser efficiency, and somehow create a negative effect on the operations rather than a positive result that the hospitals want. Technology helps different institutions to serve faster and exchange information easily. This is the intention of the new system as this will help in creating better opportunities for the hospital.
The new system will be a way to improve the company and also present better services for the patients. A new system shall not be considered as a hindrance for the business but rather as a way to improve the operations better (Kropf and Scalzi 2012). I-Pass shall be used in a way to assure that it will be beneficial for hospitals. The current trends in information handling can now be applied in hospitals as this makes work easier and transaction services faster. Though the new system might result to different challenges within the staff, its beneficial result can be seen at the end. Hence, changes shall be accepted properly and trainings shall be made to assure that it will be applied in a correct manner.
Kropf, R. & Scalzi, G. (2012), I T Governance in Hospitals and Health Systems, HIMSS.
Schnering, P., Sayles, N. & McCuen, C. (2013), Case Studies for Health Information Management, Cengage Learning:UK.
Ball, M., Weaver, C., Kiel, J., Simborg, D. & Douglas, J. (2013), Healthcare Information Management Systems: Cases, Strategies, and Solutions, Springer Business and Media, PA.
Haux, R., Winter, A., Ammenwerth, E. & Brigil, B. (2013), Strategic Information Management in Hospitals: An Introduction to Hospital Information Systems, Springer Business and Media, PA.
Landrigan, C. & Lyons, A. (2012), “I-PASS: Development of an Evidence-Based Handoff Improvement Program for Physicians and Nurses” Retrieved from http://www.mass.gov/eohhs/docs/borim/newsletters/qps-december-2012.pdf