The first scenario that I have selected is the situation that includes the young man Michael. Michael seems to feel isolated after his family moved and left his best buddy, his dog, back in the home state. Michael feels lonely and wants his dog back. In order to proceed with a successful interview, I would distract Michael's attention from the former place of living and concentrate on the positive aspects of the new place (Byers, 2001). Focus on the positives, hopes and dreams that the move can bring into the future. Another crucial factor comes from the parents who are supposed to accommodate the boy to make sure he feels like home again. Questions that I would ask Michael are: "What do you like the most about your new place?” "Is there anything here that reminds you about home back in Nebraska?"
The second interviewee, Lucille, is the dean of students in a prestigious university. She was involved in a cheating accident, and now her friends is accused of helping her while Lucille is thinking her friends betrayed her and told on her. The woman seems to be very stressed about the situation as she has worked hard to establish a good reputation among students in this university. The approach I would take to interview Lucille's colleague is a little bit different from the way I would interview Michael, it would be completely problem-solving. Lucille's friend needs to stand up for herself and make it clear that she is not involved neither in what the colleagues say nor in what Lucille believes. She will just have to earn the trust again and prove her innocence to others. First step in that would be writing a letter to the stuff explaining the situation. As an interviewer, I would ask Lucille's friend these to questions; firstly, what is the possible resolution of the conflict in your eyes? And secondly, what do you feel like Lucille should do to smooth the things out?
Byers, R. (2001). The shattered mask (1st ed.). Renton, WA: Wizards of the Coast.