Group project analysis
This piece reports on the funding, workforce and competition as the major challenges affecting the medical fraternity today. As witnessed in the article, many clients, in their descriptions, lodged their dissatisfaction to the Chief Executive Officer (CEO) clearly stating the agonies they faced on their visit to the hospitals for medical attention. As stated, these facilities are facing the problem of inadequate funding. This has actually resulted into lack of essential equipments like chairs, television, reading lights, standard bathroom materials, poor lighting and telephone services. However, despite all these, such hospitals still levy exorbitant charges to their clients (Coulehan J.L. & Block, M.R., 2005). For instance, one complainant claims to have been levied a total of $. 68,000 for staying in the hospital only for 11 days.
The other huddle thwarting service delivery in these medical institutions is understaffing. Many clients complained about lack basic services due to the absence of professional nutritionists, therapists, social workers and pastors. Some of the few personnel are not cooperative with their patients. This can be justified by a patient who reports on having failed to get the right education on the appropriate diet to adopt in line with his medical condition. Besides, there were cases of patients serving cold late meals and PT and cardiologists failing to honor their appointments with their patients (John, J., 2003). Lastly, there is a problem of competition in which is emerging between the hospitals and current health care organizations. According to the observations, this has been due to the inefficiencies of these established hospitals. Even if they charge hiked rates, they have been highly condemned for poor deliveries like over retaining patients for a long time. So, to remedy these problems, there is an urgent need to overhaul the whole system by making the fundamental rapid reforms.
Coulehan J.L. & Block, M.R (2005). The Medical Interview: Mastering Skills for Clinical F. A.
John, J. (2003). Fundamentals of Customer-Focused Management: Competing Through Service.
Westport, Conn.: Praeger.