Essays on Service

Does the agency where you work or plan to work measure public satisfaction? How is this done? The Centers for Disease Control and Prevention (CDC) measure public satisfaction through conducting Customer Satisfaction Surveys (CSSs) (CDC, 2013; CDC, n.d.). What are the results? The results of the CSSs indicate that the CDC has improved in terms of enhancing customer satisfaction from the period 2004 to 2012, to wit: “customer satisfaction with CDC.gov has significantly increased, as measured by the American Customer Satisfaction Index (ACSI). CDC.gov's quarterly score jumped from 74 (Q2-2004) to 82 (out of 100) in ...

Inflation

Inflation Inflation is a well known process of the price level increase for various goods and services that leads to a purchasing power decrease. Although, only a price level rise throughout the whole economy can be identified as inflation, due to the fact that prices on particular product go up and down every day. There are several reasons for an inflation to occur, and one of those is called demand-pull inflation. This type of inflation usually occurs when there is an inflationary gap, and when the level of aggregate demand increases at a faster rate than the underlying level of supply, which ...

Answer the questions

Answer the questions - The simplifying assumption that Weber made in his theory of plant location held that the transportation costs of raw materials and the final product were influential. In other words, the location of an industry was ought to be located where the cost of conveying the resources along with the end products were at a negligible. As a result, he brought about the concept of weight-gaining case and the weight losing case. Hence, the industry was better located at a central place more especially between the raw materials and the market. It was, without a doubt that the ...

A help desk can either be centralized or decentralized. The centralized IT support provides help to every user in the company irrespective of location or even department. Conversely, a decentralized support has several helpdesks within an institution.

In choosing the right help desk model, there are various considerations taken into account in determining to choose either centralized or decentralized systems; since each model has inherent advantages as well as well as disadvantages.

The centralized systems usually offer sizeable economies of scale advantage. Also, centralism of tasks eliminates redundancy of responsibility, which offers a united front to completion of duties ...

Introduction

Consumer dissatisfaction normally leads to sales decline and switching of customers loyalty to another brand of product. Inability in meeting consumer expectation due to reduction in quality or quantity leads to dissatisfaction. According to , consumers use the height of the container in making volume judgment. Customers engage in quality assurance behaviors in attempts to increase their satisfaction and to recover from service failures. A study on Consumer response to service and product quality explained that negative service incidents can harm owner perceptions of both the dealer and the manufacturer.

Hypothesis A hypothesis was designed to know if the ...

A just society is one that provides equal opportunities in every scope of life. A just society is characterized by certain features and values such as liberty, equality, security, equity, rule of law, good governance, and sustainability. It is these features and values that develop equal chances regarding access to amenities such as basic healthcare, quality education, and housing. Consequently, equal opportunities help to construct steady foundations and to prioritize the social issues while concentrating on advocacy. A just society seeks to enhance economic prosperity and the social welfare of nations and their citizens, particularly the vulnerable within the ...

Businesses of all kinds acknowledges that their customers are important; that customers are the company’s most valuable asset; that the company only survives when it has customers and, grows only when it can retain them and recruit new ones; and that the company, therefore, should be structured and managed around the customer (Schmitt 1).

Customers are the key drivers of growth of any firm. They are the people who purchase the goods the firms offer or the services the firms provide. Therefore, for a business to retain its customers, it is important that focus should ...

Large corporations and start-ups globally have professional business websites. These websites ensure that the business is available and, accessible to its existing and potential customers all the time. Potential customers can find the products and, services offered via search engines such as Google. A well designed website will allow clients to go online and, research about the services and, products a business offers at the comfort and convenience of their home. For instance, a car repair and spare parts sale business can make good use of a well-developed website to market its products and services.

A ...

I. Proper communication skills are very essential in everyday life activities. They must just determine your next promotion or the new contract that your client will sign for you. They might just as well find you a spouse. It is the weapon for influence one should never underestimate that. Even persuasion will rely on how effective communication is. Several attributes are required in a person in order to become a good communicator. Self confidence is among the most emphasized communication skills that many talk about. Well, it is a key trait but there is much more to just being confident for you to ...

Ashford University

In the analysis of personal organizational ethics, it is important to consider the identification of the key problems that relates to the business ethics of the organization. With these two organizations, the Visayan Forum Foundation, Inc and Jollibee Foods Corporation, both have its key problems. The key problems are the core targets to evaluate the stands of the organizations, how they responded to the problems legally, socially, and politically. Consequently, from the individual responses of the organizations on legal, social, and political perspectives, ethnographic researchers can provide reflections and criticisms of their actions based on the ...

 Contact Center Agent

Following the urgent need to implement measures of responding to customers’ questions, it is imperative that a call center agent is hired by the company. He/she will be in charge of evaluating customer concerns and solve all billing inquiries. He/she will also suggest sales to all customers by introducing products to them, resolve calls efficiently and in a timely manner and contribute to the continuous maintenance and optimization of procedures and processes of the company. This employee must be able to guarantee customer satisfaction beyond expectations through interacting with them is a professional manner. Subsequently, he/she should be updated on promotions, products, ...

Introduction

Johnson & Johnson Corporation an international leader in the manufacture of health care products. The company is divided in three major business segments namely consumer products, pharmaceuticals, medical equipment, and diagnostics. Therefore, being one of the biggest companies in the health care market, it has annual sales of over $ 50 billion (Johnson & Johnson Services, 2012). This has been attributed to the strategies adopted by the management. The following paper aims at presenting the strategic audit of the company through an analysis of its numerous strategies.

Corporate-level strategic selection

Johnson & Johnson has a moderate to high level of diversification, since the entire business segments share ...

Every day women face with some type of violence. Even though we live in a democratic society and the public seem to see women as equal members of the society in many parts of the world this is not the case. The most obvious form of violence is physical and sexual assault. However, in many cases psychological violence that is based on threats and intimidation has a more lasting effect, and others can not notice evidences of this type of violence in women. In the paper issues that are not healthy for a stable relationships will be discusses.

In the Power ...

I forward my application for a post as a trainee server in your restaurant to commence from January 2013. I learnt of your restaurant from a friend. I am a Korean National with sound knowledge of English and Korean language. In addition, I am currently undertaking a short course in German language and can communicate to an elementary extent.

I am a career hospitalist with a Bachelors Degree from the University of Massachusetts Amherst where I majored in Hospitality and Tourism Management. I ...

Question a

In order to be a D.O, there are some qualities that an individual needs to possess, and I believe that I have these qualities. From the onset, it is clear that a D.O gives quite a comprehensive care plan that looks at the entire body, rather than treating specific symptoms. This calls for an individual who is through, has a broad based experience in many issues and has the ability to see beyond the obvious. I have these abilities and capacities, given that I have worked in various fields, different positions and handling various responsibilities. As such, I have gained the skills and ...

Having been brought to existence back in 1976 by Richard Hoover, Santa Cruz Guitar Company have grown to produce quality guitars in the region of 500 and 700 acoustic guitars every year. This acoustic guitars’ manufacturing firm is in Santa Cruz California. At present day, the instruments have been regarded and classified by guitar lovers as to being some of the worlds most desired and the finest steel-string guitars. They have appreciated the concepts of total quality in which case they have a complexity of overtones, and they are also highly resonate.

In Santa Cruz Guitar Company, their definitions ...

It is interesting to note that collective intelligence has been married by the idea of web 2.0. The main objective of this adoption is to create better systems with the vital information of the organization and the contribution of a limited resource raised by the more than a billion users on the web. This is evident on Amazon, eBay, Google and other critical services like restaurants, guest houses and transport services.

It is, therefore, important to address the 3 most valuable ways of harnessing collective intelligence.

- Be the center of generating source data. This idea was widely applied in the era of web 2.0. The success in this phase is largely dependent upon the time ...

In recent years, the health sector has become a very competitive field. Health institutions have been forced to develop effective strategies to counter the competition. The only solution has been to improve the quality of health care and create a good rapport with the customers. Gaining ground on the market is not an easy affair in health care as it is a delicate balance between ethical issues and business strategies (Ward, W. J., 2004). Krona Community Hospital is on a mission to remain competitive in the health care sector within this region through ensuring effective delivery of quality care. A comprehensive business strategy ...

Overview of two selected special populations found on the U.S. Department of Health and Human

Chart drawn with information from U.S. Department of Health and Human Services' Office of Minority Health and the Agency for Healthcare Research and Quality websites.

The chart above is a pictorial representation of an assessment of exclusive health indicators including health behaviors, exploitation of health services, and certain health conditions. The basis of which is to indicate the level of disparity that exist in American Indian or Alaska Native (AIAN) community. This is evaluated alongside data from Hispanic, Black White and Asian natives in ...

Analyzing the film “Sicko”, by Michael Moore, one can identify that there are some problems of the U.S’ health care system that are being portrayed: the fact that there are many Americans, in a number that reaches almost fifty million people, that aren’t even covered/insured by the health care system; and the fact that the part that is covered are, in general misinformed by the insurance companies and led to cases of fraud, or even of red tape, thinking they have full coverage and then, when in need of health care, not receiving it for not being entitled to ...

Enthusiastic, newly graduated registered nurse with excellent people and communication skills and dedicated work ethic. Possess demonstrated medical procedure competency. Over 9 years responsible customer service / interaction.

- 6+ years experience as a Criminal History Records Specialist for the Arizona Department of Public Safety; - Adept at prioritizing/managing deadlines. Excellent time management; minimal supervision needed; - Computer literate. Proficient with MS Windows Operating Systems; - Efficient service provider with high levels of accuracy; - Dedicated to providing excellent care and highly effective as a team worker. Thorough physical assessments; - Strong communication skills, written ...

This is an acronym for General Packet Radio Service which can be approach as a second generation of wireless networks. This version of wireless networks can be claimed to have cropped from the former GSM (global service for mobile communications). Researchers found that GSM is best suited for wireless voice transfer but was (GSM) very slow in transferring data (digital data) from one mobile device to the next (Christian, 1999).

Therefore, GPRS is a new bearer of data transfer between mobile GSM stations and external networks. The main advantages of GPRS over GSM include speed, capacity and flexibility since it ...

Abstract

Introduction For any business organization, customers are by all means the most respected people hence businesses are always presented with a hard task of ensuring customer satisfaction. Pointedly, even with much research having been carried out on the topic of customer satisfaction, an accordant definition of the phrase “customer satisfaction, still has incessantly evaded the researchers; researchers are still yet to agree on the exact definition of customer satisfaction. Ideally, customer satisfaction implies the contentment of a customer after receiving a service or a product. Quality, therefore, emerges as the main facet in light of customer satisfaction hence the need to define ...

1. CRM can be classified into the two types: operational CRM and analytical CRM. Briefly explain the two types and give an example for each type. Operational CRM lays emphasis on automating and enhancing the front end business processes. The intent is to constantly improvise the aspects of business that are directly linked with customers, whether direct facing, through data aggregation centers, or online answering and resolving their queries. Automating the marketing, advertising and other service oriented features is the key to successful operational CRM. Different parameters with respect to customers have to be defined for streamlining the ...

BUSINESS PROPOSAL

Eco-Friendly KC Printing and Accessories Inc. is a registered company at B. Yallahs, St.Thomas, Jamaica W.I. a building owned by Kerry-Ann Campbell. This company offers services from printing, cell phone Accessories and Repairs. The business is owned by several members each contributing a share qualifying to be a private company.

Product and services

Eco- friendly KC printing and accessories Inc. offers services ranging from printing, cell phone accessories and repairs. The company intends to offer quality products and services to its consumers by offering cell phone accessories for all models of phones and repairs for dead and malfunctioning phones. The company has a team of experts ready ...

Question 1:

Managed care has had a significant effect on the service delivery in the US. First of all, it has given the general population a chance to choose the kind of service they wish for and who they prefer to give the services to them. As such, the citizens have a chance to access the services of their choice. This is very important as it makes the people have both physical and psychological relief after getting teh services. This facilitates quick recovery. Managed care system has also helped in raising the standards of service care delivery. The different health personnel ...

1. What are service obstacles.

Service obstacle is the barriers that affect the customer service delivery. For example, when a customer or guest seeks some answers from a staff, and the staff claims that the guest waits to get a feedback. This frustrates guests and in the end, customers may not like the service. In addition, customer obstacle entails the failure of the staff to communicate well or give quality service to the customer.

2. How can you identify service obstacles?

Service obstacle can be identified through the feedback from the customers, the popularity of the ...

1. Assume that you need a single room at an independent (non-branded) hotel such as the Roger Smith Hotel in New York for the first Friday and Saturday night of next month. You will be staying in New York to attend the wedding of a friend. Price the two-night room rates (including all taxes and fees) for your stay by searching the following travel seller’s Web sites: i. www.orbitz.com ii. www.expedia.com iii. www.rogersmith.com iv. www.priceline.com Which site offered the lowest rate for the two nights? Which offered the highest? Calculate the percentage difference between the lowest and highest price ...

Question 1

The starting point for Mr. Runyan was his dissatisfaction with the industry of dry cleaners in his home town. He identified key flaws in KC’s dry cleaners: dirty facilities, rude workers and use of chemicals, which created barriers for new entrants. Mr. Runyan discovered that if he focuses his strategy on the abovementioned factors, he will gain competitive advantage on the market. Afterwards, Mr. Runyan conducted his own research and found out that he could use liquid carbon dioxide in the cleaning process. This innovative technology would give him an opportunity to enter the market, as he will ...

- Introduction Jackson plumbing is a sole trader business that provides high quality plumbing services to newly construct residential and commercial buildings in the area at some of the most affordable rates. The business also offers high quality repair plumbing services to both commercial and residential buildings in the area. The location of the business, a low number of competitors and a growing metropolis makes the business a potentially highly profitable undertaking that is bound to experience impressive growth rate in ...

ABSTRACT

The prevalence of Information and Communications Technology (ICT) facilitated the shift of operations in travel agencies from traditional to online platforms in the same way that the Internet changed how customers can access goods and services. The Internet enables customers to gain access to online travel agencies and choose to purchase travel-related products and services online. Nevertheless, previous studies prove that online travel agencies are finding it difficult to compete with one another and the adoption of ICT as a major part of operations present other problems that set barriers for the growth of online travel agencies. The widespread use ...

Comparative Advantage:

It is referred as the advantage of a party to be capable of producing any given commodity at an opportunity cost lesser than other entities. In economic terms it can also be referred to be as the ability of one person or party to produce a particular service or good at a lower opportunity and marginal cost over another service or good (Stern, 2011).

Major sources of Comparative Advantage:

- Technology Differences: Firms or countries with more enhanced machinery and equipments may provide more production when compared to the firms or countries using the old method and machineries. - Differences in factors of production as ...

The role of indentured servants vs. slaves

The growth in the agricultural sector led to the demand of labor that was to be provided by both the indentured servants and slaves. This was as a result of poor technological advancement in the field of agriculture-there was no modern machinery. Therefore, the roles of both the indentured servants and slaves are to provide labor for planting, cultivating, and harvesting of cash crops (tobacco, rice, among others).The major role that they played was to offer cheap labor to their masters. They were responsible for providing labor in their masters’ farms.

The difference between indentured servants and slave as illustrated from the book.

Looking at the differences between the two, slaves ...

The topic of this article applies to my professional life in distinct ways. As a worker in a medical facility, the issue of the role of bioethics and business ethics is applicable in the manner of delivering service to patients. Aspects addressed in this article as the topic indicates directly influence the way I work as one who attends to the needs of patients in a medical facility. In a medical facility, unlike in another type of organization, one is supposed to deal with clients at an individual level. While other organizations tend to deal with clients in groups, it ...

Business: Customer Relations

I had been working with the Valero Gas Station for about three years as a customer service attendant. This position gave me the exposure I needed owing to the fact that I had to attend to several customers in a day. Actually, the management of the Valero Gas Station took the initiative of taking me through a 3 months training program so that I could acquire the necessary skills to relate with customers. Therefore, from the time I took over the position of a customer service attendant I was braced for the challenges that came with the position because of the training I ...

Need for a passenger railroad

There is a need for an inclusive passenger railroad in the US. This need is grounded on the need for a very high speed rail system. A passenger railroad will be required to accommodate the need for intercity transportation within the US. In addition, the need for urban transportation will be accommodated by the passenger railroad. The transit centers in the US will be crowded, hence the need for a passenger railroad (McMahon, 2012). Other transport modes such as highways and aviation are constrained in capacity, and they are starved of capital. Therefore, with expected business and population growth, there will be a ...

Introduction

The name of the hotel is Dragon Den Hotel. It will focus on providing services to local and international visitors. It is a restraint offering services such as lodging. It forms the basis of this hotel marketing plan.

Mission statement

Dragon Den boutique and hotel strives to care and share with domestic and international visitors from various aspect of life. It aims to prove and improve a quality holiday experience leading to warm, lasting and memorial for both visitor and hosts.

Objective and strategy

The objective of the Dragon Den boutique and hotel is to ensure quality service to their customer in the competitive hospitality industry. ...

Overview of economic performance of GCC countries

The Gulf Cooperation Council comprising of Kuwait, Bahrain, United Arab Emirates, Qatar, Saudi Arabia and Oman are oil rich nations representing an aggregate of 35.7 percent of global oil reserves. These nations are the largest exporter and producer of petroleum and have experienced excellent economic growth since the year 2008. The economic growth rate of the GCC nations has increased threefold to $1.4 trillion in the year 2011. The estimated growth of Gross Domestic Product for the GCC nations in the year 2013 is forecasted to reach around $1.5 trillion. The aggregate growth of Gross Domestic Product in the ...

Winston Financial Group is a factoring firm that provides financing for small and medium-sized companies by purchasing their commercial accounts receivable. Financing provided by Winston Financial Group helps the businesses accelerate the cash flow, thus boosting sales and production of the companies.

Factoring is a financial tool used by the companies, mostly retailers, to turn the accounts receivable into operating cash within a day. Such receivables can be for any services performed or any products delivered by the companies. Factoring is used by the companies to receive instant cash for the customers' invoices in case those invoices can be factored. ...

Continuous Improvement Projects in Hospitals: A Systematic Literature Review

The continuous improvement projects i.e., CIP, are the short term systematic mechanisms based on team work in order to reduce the variations and eliminate the waste from the systems and processes without any investment of capital in the organization. CIPs play a significant role in the hospitals, by addressing major issues in the hospital such as the efficiency of the internal process, quality of the healthcare delivery, service cost, coordination, and communication. The hospitals that are implementing CIPs are obtaining remarkable results, but as a matter of fact they lack the ability of sustaining the CIPs. Reference analysis and the content ...

Dear ladies and gentlemen, the topic of our presentation is Customer relationship management at Khwarizmi International College. I would like to start with a small introduction and explain what CRM is and what practical applications it may have for the college of our choice.

Slide 2. Introduction

The customer relationship management encompasses all the aspects of interaction of a company with its customers. It usually includes the following aspects: former, current and potential customers plus business-customer interactions. CRM widely uses technology and e-commerce to bring more customers and make them loyal.

Slide 3. KIC case

KIC is a great example of how CRM can be used to promote its ...

Interactive Persuasive Thinking

Interactive Persuasive Presentation Communication is essential for every organization either internally or external. For every organization to carry out their processes well, there is a need for an organization to ensure that the communication in an organization is going on perfectly. Hence, there is a need for the organization to ensure that the communications methods are as cheap as possible in order for the organization to minimize its cost to the minimum. Cost is not just an issue as one may come across deals that are cheap but not effective. With these, there is need for the organizations to ensure ...

Service production aims to implement added-value processes, with the result being an intangible product. In the event that material goods exist, then the service are not obtained but only used. Service is different from industrial production in several ways, namely:

- Propriety is not transferred in acquisition of service operations, as opposed to industrial products where it is. - Services are intangible, although they can include the use of tangible goods. Meanwhile industrial products are tangible. - Services cannot be stored away. Although there can be stocks accumulated in services, ...

True cloud competencies

In the midst of fresh companies coming up to provide cloud based services each day, the first step is to decide a provider whose main capabilities are concentrated on the cloud. On premise vendors of systems have extremely dissimilar sets of skills, software design, business models, approaches, as well as infrastructure as compared to those central part competencies of a cloud service provider. Much of cloud computing companies’ businesses achievement is dependent on an optimistic performance experience of the system. It is for this reason that real multi-tenant companies for cloud computing places an important resource ...

Hurricanes cause many countries millions of dollars every year. The impacts of hurricanes destroy infrastructure, business transactions and the economy. Countries that are victims of tornado experience sudden drop in their economy and foreign investments. Many countries spend millions of dollars trying to clean up the damage left by the tornado. Tornados halts businesses, affects agriculture and people. Many governments spend money trying to find immediate shelter, food and water for the areas affected by the tornado. According to the article, the effects of tornados may take decades for cities and nations to recover ...

Business

Traditional bureaucracies are not designed to provide custom made products to individual customers. This is because traditional bureaucracies primarily have a traditional inclination. This means that they are more designed to giving the best possible results to the managing authority as opposed to making it easier for the customer to access certain services that may be relevant. This means that these traditional work frames are designed to meeting the needs of the managing authority and ensure that the managing authority has a very easy time all at the expense of the customer. The attention that should be paid to the customer ...

Ascano-Martin, F. (2008). Shift Report And SBAR. Nurse Educator, 33(5), 190-191. In this article the reference guides for adult learning to be employed by nurses in the service are outlined. These guidelines are emphasized on as being extremely strict and thus the adherence of nurses to these guidelines is of the utmost importance. In this particular article, the guidelines entail nurses building a personal relationship with the adult in question in order to ensure that optimum service is offered by the nurse to the patient. This personal relationship will also endear the nurse to the patient in question ...

Our (my) presentation is about Spotify Marketing- one of the world’s fast growing music streaming service. During my presentation I (we) will discuss: the history of Spotify; expansion; Spotify Music market; Spotify Customers and of course some recommendations towards Spotify’s marketing.

Slide 1: Introduction

Over the past few years, the digitization of music has transformed and how the music is produced, distributed, promoted, and consumed towards its marketing plan its strategies through organization. The revolution in digital music has full development with buying and playing music online is totally changed through digitalization. One of the major benefits of the digitization ...

SuperCharge holds itself to the highest standards as it introduces its new product into the marketplace in Beijing, China. These standards are based in the core values of SuperCharge, which are as follows: exemplary customer service; satisfaction guarantee; and environmental awareness. These core values permeate through every part of the business, but they become especially important in regards to intercultural conflict.

These three core values are all non-negotiable. Although the situations may vary from place to place as the product is launched, the values will not change. In Beijing, China, a place filled with an abundance of potential customers, ...

Q1. The numbers of suppliers that are involved in the manufacturing of the machine are dependent on the quality of the goods and services that they are offering. In the 100 potential suppliers, the adequate amount of suppliers in the earliest stages of production is 30. The reason that the number is so high is to determine who the best fit is for the company in the long run. To determine the suppliers that the company should work with, the sections of the company that should be involved include; the acquisitions, engineering section, manufacturing, and the quality assessment ...

Summary

The text primarily talks about the concept of public culture service. The main theme is the issue of motivation of the personnel in the public service. The scholars and the author attempt to suggest that the concept of motivation could be productive in the long run for the public service. A comparison is run on the concept of motivation in the public service and in the private sector. Consensus exists that for the private sector, motivation could be easy probably because the sector is profit oriented. However, in the public service the lack of profit hinders motivation. The text ...

I have designed a user friendly tourism service website that aims at providing rental equipment and individual guides services to its clientele to help them smoothly plan their activities and make reservations with the help of our flexible professionals. Most travel companies offering similar services just stick to their customized routes, restaurants and hotels in order to cut down on cost, which in most cases inconveniences the clients plans and time arrangement. Our experience to roll out the best travel arrangements will provide a joyful and pleasant trip to the consumer as they enjoy the scenery, and at a very friendly cost.

...

Introduction

Physicians, health care centers; other health providers conduct their businesses of medicine provisions in a more efficient, and effective manner through engaging and managing their businesses and health care data documents to inform them of everything they do. When health care businesses engage their business using the information, technology they make their business operation more efficient and effective. Through use of health care It solutions, the health care providers make their health provisions quality. The results of using IT solutions in health care include improvement access to patient health care data. The data concerning patients such as their personal history ...

Slide 2: Technology Implemented by Netflix

Customer Relationship Management - The custom-built intelligent agent helps the user and acts on his behalf to execute repetitive tasks in computer. - A buyer agent provides assistance to customers in finding and selecting a product or service according to his or her liking.

Example:

- An intelligent agent is Cinematch which combines both the collaborative and adaptive filtering by - Placing the customer in a group of users sharing similar tastes. - Asking the customer to rate a product or service and then the customer is monitored over time to keep a track on his likes and dislikes. ...

Introduction

The United States is one of the countries that is best known for its comprehensive and outstanding social services programs. There are numerous departments and government-related agencies and organizations that have been given the task to direct and regulate the different social programs that the government has put in place for its citizens and other qualified candidates. In terms of healthcare, for example, thanks to the latest healthcare reforms, a considerably larger percentage of the total U.S. population ...

Who is not familiar with the name of Benjamin Franklin, a noted writer, inventor and diplomat.40 years before the declaration of Independence of the State of America, Benjamin Franklin organized the first ever volunteer brigade. He organized the first volunteer fire fighting company in Phildelphia, America in 1736. It was named Union Fire Company. They idea of volunteer fire fighters spread rapidly and similar companies were formed in other colonies of America. The fire fighters had to be financially strong because they have to provide for the equipment of the firefighting. As the time passed and the awareness increased related to ...

Service Innovation is the improvement of the services a business offers to its clients through new ideas. Market-creating service innovation refers to an idea for enhancing a performance such that customers perceive it as offering new benefits of sufficient to an extent appeal that it significantly influences their behavior and that of competing companies (Berry, et al, 2006).

Service innovations differ from product innovation by being labor-intensive since delivery staff are part of the innovation. In addition, service innovations must be decentralized or taken closer to the clients if they are to meaningful to the target market. Service innovations also ...

Unequal reimbursement to Nursing Practitioners (NP) compared to physicians.

I would like to address the state and federal health officials over the unequal reimbursement to Nursing Practitioners (NP) compared to physicians. The present situation is that NP are reimbursed up to 15% less for provision of primary care services while physicians get 100% of the total cost incurred. This is despite the fact that there is no clear justification for this kind of discrimination. NPs provide the same quality services, and in cases which require personal communication, even better care than physicians. The healthcare reimbursement system should be changed to promote equality and fairness among all primary healthcare ...

Abstract

Skylux Construction Company intends to provide high quality services to its customers. Marketing is a very important exercise that every business should practice, and consequently, well done marketing is reflected in the increase in sales. Skylux Construction Company has a marketing campaign that is meant to promote their services to its target clients in the most effective way. This paper explores the intended target market, competitors to the business, and the promotional plan for the company.

The paper will put out a detailed plan on how it intends to attract and retain customers. It will also give a budget of the marketing ...

It is correctly pointed out that Alabama is an entirely inappropriate venue for the case between Mr. O’Leary and Ms. Johnson. Alabama is the wrong choice of courts because there is no subject-matter jurisdiction (as the controversy occurred in Florida) and neither is there personal jurisdiction over Ms. Johnson because she is a resident of New Jersey.

The analysis regarding federal diversity jurisdiction is largely correct as well. Ms. Johnson should have been prevented from filing a claim in the federal courts for want of an appropriate value of the controversy that she presented. However, the analysis regarding the ...