There exist several examples of faulty communication. In a conversation between Peter and Barbara, these examples of faulty communication or cognitive distortions are quite evident. Some of them include; over generalization, this is whereby an individual views a negative event as a never-ending failure. In a conversation between Peter and Barbara, Barbara sees the event of Peter cheating on her with another girl as a never-ending occurrence in their relationship. As a result, she sees this as a major factor that has caused major tension in their relationship. This cognitive distortion represents a language barrier that is a lack of clarity.
Another example of cognitive distortion in the conversation is the use of mental filter. This is the case whereby a character blocks out the all the positive aspects and lets through only the negative aspects. The character Barbara uses this mental filter in her part of the conversation. In the conversation, the Barbara only focuses on the negative aspects of her relationship of her relationship with Peter. She does not seem to notice any positive thing in their relationship. She only focuses on the negative as Peter’s affair with Nancy, his poor communication skills and his lack of commitment. The language barrier that is represented by this is illness. This is whereby the individual makes statements that make her seem that she knows everything there is to know about the situation.
Another example of cognitive distortion in the conversation is jumping to conclusions. Barbara assumes that Peter is still having an affair with Nancy or Nancy is still after Peter. The language barrier that is represented by this cognitive distortion is polarization.
In this scenario, a friend took a pair of trousers without permission. What aggravated the situation further was the fact that this was not the first time that this situation had occurred. This made me feel angry because of the fact that it seemed that my friend was not taking me seriously. The perpetrator was apologetic after seeing how angry the offence had made me. The use of an I response elicited a different response from my friend. This is probably because the use of an I statement took the fault from him and made it my own. An I statement is more effective than a You statement because the to the offender it resonates better, and there is no need to assume a defensive position, therefore, making communication fail.
Knowledge and Skill Comprehension
Denotative words are words that are direct definitions from the dictionary. The use of these words does not portray any personal meaning whatsoever. Connotative words, on the other hand, are words that the user uses associations with. An example of a denotative word is the in the word home. In a denotative sense, the word home is simply a place of residence while, in the connotative sense, the word home is associated with a place, which the user has a sense of belonging to, and where he is accepted.
Fundamental attribution error is people’s likelihood to describe a person’s behavior in a situation using internal characteristics instead of external factors. An example of a fundamental attribution error is where a pedestrian decides to cross the road after the traffic light turns red. The motorists would assume the worst of the pedestrian. This would be a fundamental attribution error if the pedestrian had a particularly good reason to cross at that instance.
Some behaviors help verbal communication be more effective. One of them is the concentration. Concentration assists verbal communication because it enhances listening skills, therefore, making passing of information more effective. Another behavior that helps in verbal communication is thinking clearly. This helps the message being communicated be more effective because the words used in the message are well though so they can be understood, and they cannot aggravate the situation.
I got all the questions in the Distinguishing Fact from Fiction exercise. This teaches me on the importance of going through all the facts provided in a situation and the importance of not jumping to conclusions.