Final Internship Report
Final Internship Report
I. General Information
a) Name of Student:
b) Type of Internship: Project Management
c) Name of place of internship: Rugmat Establishment
d) Name of Supervisor:
e) Basic duties as intern
- Contract administration
- Assist in management of design consultants, construction managers, and other consultants
- Assist in the management of construction contractors
- Interface with community groups and governmental agencies
II. Place of internship
I did my internship at Rugmat Establishment, Riyath Saudi Arabia. Rugmat Establishment is a firm that has specialized in construction management. It handles clients from both governmental agencies and community based institutions.
B. Major Organization Activities
Rugmat Establishment is a specialist in management and consultations. The business activities of this organization include contract administration- the business recognizes that firms engage in various contracts. The business of Rugmat Establishment is to administer the establishment of contract between various firms including governmental, community firms, and individual businesses. The business offers consultation services to its clients. This activity is instrumental to firms that intend to expand their market grip, establish a new product, open a new business, as well as any other related business consultations. As a consultation firm, much of the business activities deal with interfacing various businesses with respect agencies or clients. It acts as an interface between the community groups and governmental agencies. This activity involves advising the client where possible on the probable outcome of given business venture. Largely, the advice offered by the business is critical because it would determine whether the business would engage in such contracts or not. Lastly, the business offers professional management services to construction firms. The effective management of the construction firms depends on the input of the managing body. Similarly, this business recognizes this function at it offers management advice to construction contractors.
C. How the Organization Deliver its product
Rugmat Establishment offers services to its target customers. To realize this object, ones it has identified its clients, it may conduct a field visit to the premises of the client or it might of the consultative service at its disposal. In most instances, the business offers its product by offering the intended services at its premises. After engaging in a contract with a construction contractor, it assumes the managerial role of the client. In this sense, it would be managing the business of its clients. At times experts from the business work from the premises of the client in order to discharge specific functions demanded by the client. Notably, the mode of the delivery of the business products depend on the on the organization structure of the clients. Some clients do not have a working managing body, thus it acts by establishing a management body in the firm.
D. Methods of Creating Publicity
Publicity of the business is important because it influences the number of clients that a business would receive hence vibrancy of the business. The business employs various methods to promote its name among the probable consumers. The firm advertises its services through the social media and major television and radio stations. The assumption made by the firm when promoting the business name through the aforementioned methods is that a considerable number of would be client use or have television sets and watch the major TV channels in the nation. The second assumption is that in the advent of social media, nearly every person in the society interacts through the social media. The result of this interaction predisposes the social media as an effective arena for creating awareness about the existence of the firm. Elsewhere, the business offers business cards to members of the public who seek the services at the business offices. This approach is instrumental in publicizing the business name whenever it meets or handles a potential client. Additionally, whenever it wins a contract to manage a construction contractor, it would place a placard at the site of construction in recognition of the task it does. The assumption made by the business concerning the board is that the public that read the board would become aware about its existence as well as its products.
III. Employment and Training
A. The reason I chose this organization is that I wanted to benefit from the experience. I needed a new challenging environment where I could learn new managerial skills or integrate the skills I learned in class to practical work. This organization has an admirable name in the consultation industry, so I thought working here would influence my reputation. Further, I needed to improve on my interpersonal skills and I knew this organization exposed its employees to public interaction as well as business-to-business interaction. By joining this organizational community, I knew I would change my attributes. Finally, this firm handles clients from diverse cultural and social backgrounds and it work successfully with such groups. This aspect influenced my choice because I wanted to work in a multicultural environment where the needs of the clients are diverse.
B. Selection process
The selection process entails identification of a suitable candidate to fill a vacant position in the organization. The selection process in this organization is competitive because of the voluminous applications that the organization receives. Thus, to qualify for the position of an intern, the candidate must meet the set qualification as well as prove his or her ability before a selection panel. The qualifications for internship in this organization are a candidate must be enrolled in management or business related course at undergraduate or graduate level, demonstrate leadership ability in school or community, and good interpersonal skills.
Although the company did not announce the vacancies for internship, I made a formal application stating my interests, qualification and ability as well as the duration I would like to work in the company as an intern. I received an interview invitation that I did. I was not only the candidate that applied for the position of the intern. This aspect made the selection process vigorous and thorough in order to eliminate candidates with undesirable qualifications. I took written and oral interview as part of the selection and elimination exercise. The company used a panel to interview interested candidates for the available positions. Each candidate faced the panel at a time. The company offered chances for qualified candidates only. I had applied for the position of assistant project manager. Since I passed the interview, the manager of the organization offered a placement in his company.
Employee training is essential because it equips the employees with the desired skills for a given job (Nagarajan, 2004). While I had background knowledge of business related course, I did not specific train in college to handle activities of the business. As a norm in this organization, interns and new employees underwent training in various job placement areas in order to equip them with information concerning the organization’s objective, culture, and approaches of handling the designated activities. Management critics believe that training helps in boosting the morale of the employees because it helps in enlightening the employees with new trends of performing given tasks (Nagarajan, 2004). Likewise, new employees or interns had to undergo two weeks training in respective placement areas. The company had a training curriculum for various job or placement positions. In my placement area, the training curriculum covered aspects of management, handling employees, communication skills, and company’s business model as well as building organization culture. Largely, the introduction to the company’s business model was needful because it identifies specific areas that area relevant to the business objectives.
The positive aspect of the training process included specificity- the curriculum of training addressed specific concerns that would influence the employee’s work in a given area. The company employed qualified personnel in conducting the training program. The wide experience exhibited by the personnel was instrumental in defining the outcome of the training program. Nevertheless, the challenges I experienced included limited timeframe to grasp the concepts covered within the training curriculum. This aspect meant that I had to strain and adjust as fast as possible in order to accommodate the intended skills. Another negative aspect of the training is that it specialized on oral orientation as opposed to practical orientation. Perhaps the limited amount of time could not allow incorporation of the practical session in the training program.
IV. Internship Experience
A. My internship experience was relevant to the job design. I had anticipated assisting the management in various aspects including management of design consultants, construction managers and other consultants. The job exposed me to real life expectation in the project management field. Whereas the theoretical knowledge helps in defining the choice that an employee would make, certain business activities rely on personal experience as opposed to information that one acquires from books. I had to coordinate the tasks of the organization in the absence of the manager. I learned that this is the most challenging aspect of the job. Developing effective communication skills is something that one would gain after a considerable duration in various work environments.
I spend considerable time doing office work that is handling cases brought to the office concerning new projects. Since my organization acted as a liaison office, we anticipated voluminous interaction with the external environment as well as internally. Notably, the approach employed when communicating with someone outside the business community is quite different with the manner in which I would communicate to colleagues. I learned that dictated that one had to sacrifice much of his or her time in order to steer the organization towards achieving the set objective. This included updating assignments as minimal or quantifiable changes occur. This attribute is not only necessary in tracking the records of various stages of project development, but also critical in identifying plans. Largely, the firm depends on the updated information concerning the organizational activities in defining the next course of action. I also learned that organization client exhibit varied attributes. Some clients are quick to understand the model of our work, whereas other must go through the model a number of times. Thus, the treatment I offered to our clients varied with their personal attributes.
B. My initial internship experience had some close relationship with my present internship in terms of job design. In my initial organization, I had the duty of handling clients of varied background in the same manner as I did in this organization. However, I wish indicate the frequency of handling assignments in this organization is higher than where I was previously. Believably, this attribute challenged my ability to handle voluminous work. I learned that working in a busy environment especially when one is under internship placement is beneficial because it prepares one to handle situations that require both urgent and non-urgent concerns (Compton, Morrissey, Nankervis & Morrissey, 2009). Additionally, the previous assignment was not suitable to my carrier because it limited my ability to utilize the skills and knowledge I acquired in class. Arguably, constant exposure in a given field contributes to building of professional experience. I observed that my new station predisposed me towards achieving this vital element. I believe the amount of task I conducted in during my placement period was above the amount of the work I did in the previously. Cumulatively, the activities of the organization, job design, as well as work environment in this assignment area equipped for greater tasks in future. Lastly, my task in new station exposed to managerial functions that I did not perform in my previous assignment.
C. In a bid to select internship, I relied on major subjects of course. This inclination was relevant because much of the activities I performed during the internship period relied on skills and knowledge I acquired in class. I observed that the placement was an extension of what I had learned in class. Nevertheless, the practical experience that one achieves in the field is quite from what one would learn in class. The major subject was critical in handling three quarters of the work in my placement station. I learned that without the major subject the task in my placement would be unbearable for me. Specifically, handling information related to managing a constructional project without a background in architecture is not possible. Largely, the task borders on the skills acquired especially the major subject. I believe the major subject was instrumental to in shaping my success in school.
The architectural course was instrumental in the selection process as well as handling most of the assignments during the placement period. I guess it would be difficult to make quotation about construction projects without technical background in the construction industry. Additionally, the government would not allow persons without the technical background in the architecture to handle construction projects. This requirement is evident in the job design as well as the nature of association between my placement office and the target clients. Moreover, as a consultant firm, expertise in a respective field is critical to the realization of the organizational objective. Evidently, a person lacking the skills in the industry would find difficult to interpret the technical language employed in the field. In nutshell, the major subjects were instrumental in choosing the internship as well as the position that I would seek in the organization.
D. I wish to indicate that my internship experience was educative and vital in influencing my career life. While class offers theoretical skills and knowledge about a given field of study, it does not impart the practical skills required in the industry. In the present job market, background knowledge about a given career is instrumental in acquiring a job as well as performing a designated task. I learned a number of issues about my career. First, the ability to perform effectively in the technical field depends on the technical knowledge that one acquires in the field. In this sense, the placement period served to equip my knowledge concerning architecture.
Some of the major lessons I learned during the internship period include management of construction project. While in class, I did management from the theoretical aspect, but during the internship, I could effectively integrate the theoretical aspects into real life situation. As discussed by various management theorists, communication is an instrumental element in realization of the business objective. Internally, the employees of the company must communicate in order to cultivate a culture of teamwork. Externally, the employees must develop communication skills that would promote the business. To create awareness about the business, the organization must identify various promotion skills that are relevant to the societal settings. Largely, the communication pattern exhibited by the employees depend on the skills their acquired in college. Nevertheless, the communication ability significantly influences the role of managerial employee (Muema, 2013). One has to communicate with the junior staff as well as other related persons. Moreover, the identity of the organization depends of the culture that it builds through constructive communication models.
I learned that every organization tend to promote a given organizational culture which reflects on its goals and aims. During my internship, I handled a voluminous quantity of work as opposed to my previous placement. The quantity of assignment I handled in during this period has exposed me to working in a demanding environment. Such environment dictates that employee must dedicate his skills and expertise in order to realize the objectives of the organization. Although I had not worked in a demanding environment, I learned that one could adjust to the environmental changes if the prevailing situations dictate the same.
I realized that my ability to perform complex task improved as I handled assignments that were challenging. In every assignment, I could identify the challenge associated with it. Finally, I learned mechanism of manipulating the task before to realize the objectives of the firm. From the experience, I gained I am able to run project without the assistance of senior personnel. Notably, there certain hidden elements in every job design that one does not meet until he or she assume duty in the respective office. For example, meeting a stubborn client is not part of the job design, but one would meet the same in course of daily activities. Finally, I wish to indicate that Rugmat Establishment handles voluminous activities that demand active service from its employees.
Compton, R.L., Morrissey, J. W., Nankervis, R. A. & Morrissey, B. (2009). Effective Recruitment and Selection Practices. Sydney: CCH Australia Limited.
Muema, T. (2013). Effects of Poor Communication in an Organization: Case of Kenya Seed Company. London: GRIN Verlag.
Nagarajan, K. (2004). Project Management. New York: New Age International.