I am writing in response to your advertisement for an IT Support Supervisor position currently available at the University of Florida. Looking for full-time employment in my field of studies and competence, I have come across this job advertisement on the web chronicle. It immediately caught my attention.
Information technology has been developing and advancing ever since the humanity entered the scientific revolution. It is understandable and predictable that the emergence of modern science is growing and needs more specialists in all its fields. Both developed and developing countries have experienced the spectacular growth of the Information Technology industry and understood the necessity of supplying their administrative, business, educational and recreational organizations with suitable software, which requires highly trained professionals for granting quality launching, support, assistance, maintenance and developing of technologies used in different aspects of our daily life. Therefore, I became interested in IT sphere and oriented my effort towards gaining necessary specialization in order to be able to work in this sphere.
Having carefully reviewed the position information, job description, minimum requirements and preferred qualifications, I can say that my academic background, work experience, skills and interest in this area make me an exceptional candidate for the abovementioned position. I have thoroughly estimated the advantages I have for this profession, and I believe that my background allows me to apply to this position.
My academic background is suitable for the mentioned requirements, as I have Associate's degree in Computer Technology, and Bachelor's degree in Technology Management. Throughout my education path, I have gained necessary theoretical knowledge in dealing with Windows hardware and software, utilities, Internet client/server software and other operating systems. I have always paid big effort into my studies and theoretical background, because I have the understanding of its importance for future career. During our practical classes, I have developed great typing skills and acquired valuable experience with Linux/Unix, Exchange, Macintosh, SharePoint, Active Directory and different mobile devices. I believe that my skills and capabilities to work with the aforementioned software and programs add up to my qualification and make me a worthy candidate for an IT Support Supervisor Position.
During my seven-year experience in technical support, I have demonstrated a high level performance in different aspects of configuration, installations and troubleshooting for a variety of PCs, laptops, hardware, and software. Therefore, I possess such preferred qualifications as configuring clients e-mails, administrating broad-based computing background and connecting devices to wireless. The peculiarities of working as a technical support agent have enabled me to provide technical support related to workstation maintenance, client/server software offerings and workstations/laptop setup and security. I’m highly skilled in delivering very complex technical information. I can work with UF academic and administrative systems, including ISIS, myUFL and Webmail.
Working as a supervisor requires advanced problem solving and organizational skills, as well as great interpersonal communication and thoroughness. Speaking two languages and being a sociable person with defined short and long-term career goals, I can say that I represent a team and service oriented employee. I am used to work night hours; therefore the given schedule corresponds to my expectations. With IT technology being the sphere of my interest and education, I persistently keep pace with the most recent advancements in the IT field and consider myself able to adapt to quickly changing requirements and tendencies of information technology easily.
My life experience, including my academic and work experiences, has mended me into a mature, goal-oriented, ambitious, responsible and self-possessed person. I have been paving my way in the chosen specialty and showing a high-level performance both in college and at work. I have never failed to understand the importance of improving my theoretical knowledge and practical experience, as these two are the cornerstones of my professionalism. I think I possess enough skills and knowledge in order to successfully address to support students and provide them help, assistance and control over their performance. I know how to manage my time, therefore, I will be able to identify, prioritize and resolve the occurring problems. Moreover, I will be able to coordinate the help desk support, assign personnel to suitable operations, monitor and direct their activities.
As you are looking for an IT expert who can provide the best support to your IT Help Desk, I believe that I can be a suitable candidate for this position. I am willing to contribute to the development and top performance of the IT Support Department. I am also looking forward to our mutually beneficial cooperation. Becoming a full-time employee and showing outstanding results is my number one priority at this time, therefore, I am humbly requesting you to grant me with the chance to become a part of your team and significantly contribute to the University of Florida IT division. I can be reached at [phone number] or via email at [Email Address].