Over time, technology has continued to advance in a faster pace than normal. The advancement in technology has led to the development of the industrials and electronic sector. The manufacturers to meet the needs of their consumers are producing goods that meet their needs. Consumer satisfaction has been the main objectives of most producers, thereby designing products that closely meet their demands. Samsung products have not been left out in this sector, their products are highly developed in the industry. Samsung has come up with a product known as “Smart TV.” The smart televisions represent a new revolution in the television industry where consumers are allowed to interact and personalize their televisions to their own needs.
The introduction of the Samsung smart TV in the market took the world by storm as consumers was anxious to experience the feeling of using one of their products. Since the introduction of their first product, changes and improvement have taken place making the product better to consumers. However, this is not always the case; the product serves well for television consumers who only use it for normal purposes. Some of these normal functions include watching normal cable television, streaming online videos and channels via sites such as Hulu plus and Netflix and conducting Skype conversations. Therefore, the smart television is not what it seems to be as the smart experience is more of concentrated to general use than to the particular use.
Internet usage all-round the world has dramatically rosed over the past few years. Few of these consumers can be seen to be using television as a means of access. Most of the consumers prefer using their laptops, tablets, mobile phones, personal computers and in rare cases separately connecting their television screens to serve as monitors. Fewer consumers are yet to embrace the change in technology and adapt to the smart experience of the Samsung television sets. One may blame these consumers for the lack of initiative to embrace technology, but there is more than what meets the eye. The smart experience is seen to come with many disadvantages and technical difficulties that need to be address in order for the smart experience to be easily considered by the many consumers.
The television industry has experienced a slow adaption of technology changes in general. Most of the television manufacturers are seen to invest less in the research and development department leaving it for Apple Inc. to do it for them. Samsung did take a major step by introducing of the smart television to the market thereby defeating most of their competitors who are yet to produce such products. Other firms have followed on later with the introduction of their own smart models. Of them all, Samsung is the most interesting for the study for two main reasons. Samsung is a large company with international recognition and outlets all-round the globe. The other reason is that Samsung has introduced one of a kind product dubbed ‘Smart interaction. Smart interaction concept allows for consumers to touch and gesture based system to interact with the television. The concept allows users to give commands to the product through gestures and by voice of mouth that is enabled through the cameras and audio systems installed.
The 46-inch ES8000 that costs about $2,000 is a one of a kind product that has influenced differently in the market. This television is said to function well for most of the commonly used television uses but when it comes to its smart response, this is where the problems begins. In most of the reviews, the only positive feedback received about the product is the fact that one does not need to switch inputs and keep looking for lost remote control in order to operate the set. In addition, the consumers have recommended the product as the applications as they are trending and easy to use.
The product comes with a voice command system that allows one to use the product through voice commands. One can switch the television on or off by just giving commands. The set also is enabled to receive commands through physical hand gestures. The gestures allow the consumers to be in a position to change channels and the modes by comfortably swiping their hands in the air.
Not always does the television set respond to the commands, in fact, the person conducting online tutorials of the product is seen to be struggling with the product. The response of the product is not as responsive as it is exaggerated to be. One may struggle with the commands and they may refuse to function in the end. In the reviews section of the product, consumers are seen to complain of the effectiveness of the product, as it does not meet its specifications. The product also comes with a smart remote that replaces the buttons in the standard remotes with a touch-screen remote. The remote is said not to be responsive most of the time thereby causing further frustrations.
The Samsung smart television brings every need for the consumers to doubt its ability to function as a smart device. The setbacks regarding the product are overwhelming discouraging other producers from producing a product and consumers from trying the product. The technical difficulties include lack of response to the applications and slow response by the product. The slow response brings every reason for the consumers to question whether the product is as smart, as they say, it is.
Nuttall, Chris. "Too smart for its own good?" Financial Times (London, England) (2011): n. pag. Web.
"Samsung TVs in 2014: Everything you need to know - Opinion - Trusted Reviews." Trusted Reviews - The Latest Technology News and Reviews. N.p., n.d. Web. 11 Apr. 2014.
Walter, Mossberg. "Samsung's Smart TV Isn't As Smart As It Thinks It Is." Wall Street Journal (2012): n. pag. Web.