Communication is the key to survive in the human world; in order to be successful, one must possess the ability to communicate with others. Communication refers to the dynamic process of interaction involving the exchange of information between the participants. Ever since the evolution of the world, humans depended upon one another; even when they hunted, they provided protection and sustenance to one another. Communication is of two types, verbal and non-verbal; both these types work in integration to shape the interactions in interpersonal relationships.
Humans are also referred to as the social animals who enjoy interacting with each other; therefore, interpersonal communication is considered to be the most significant forms of communication. The reason behind many broken relationships is the lack of proper communication skills. Communication is considered to be a requisite for maintaining a satisfying relationship. This paper will focus upon the different aspects that complete the communication process and the effects these have on interpersonal relations.
Verbal and non-verbal cues affect the interpersonal communication that influences the interpersonal relationships. At times, it is also important to manage the impression in front of the other person. Without effective communication with each other, a healthy relationship cannot be maintained and problems are bound to occur. Therefore, a healthy interaction is the most critical component to build a healthy relationship. Along with sharing the information through words and talk, the communication also requires nonverbal expressions like gestures, facial expressions, body movements and hand movements.
In order to enhance a positive communication to nurture the interpersonal relationships, both verbal and non-verbal communication must be focused upon. In the process of communication, people share their feelings and information through conversation; sender translates these into a message that is transmitted through a medium to the receiver. The process is not complete until and unless the receiver is attentive and receives the message fully. The receiver interprets the message and provides the sender a feedback indicating that the message has been correctly interpreted.
Any form of communication that involves words whether in the form of writing, or speech is known as verbal communication. Verbal communication is the most used form of communication; reading a book to your child, writing a text message to your friend or conversing with your coworker are all examples of verbal communication. Verbal communication is the ability of an individual to use the language to communicate in organized set of words. The key to effective verbal communication is clarity; if the words are misconstrued, the message would be wrongly interpreted. Usually the actions are misleading and can raise issues but it is the verbal communication that helps a person to clarify the misunderstandings and ensure that the missing information is provided fully.
When developing a close relationship, certain level of self-disclosure is required. Interpersonal relationships can only be successful when there is mutual trust and it must be communicated to the other person. Self-disclosure refers to that level where a person reveals oneself to the other person. Using appropriate words to show trust and self-disclose helps in maintaining a healthy relationship. But verbal communication is more effective when it is face-to-face; it has been identified that text messaging also has a negative effect on relations at times. Words can be misleading in certain contexts and can affect a relation adversely. Words spoken have a positive impact on the relation when the non-verbal cues are added to the conversation.
All the kinds of physical behavior that either complements or substitutes the verbal communication is known as non-verbal communication. These behaviors include: eye movements, facial expressions, touching, physical proximity, moans, hand movements, shifting of body towards or away, and gestures. The nonverbal cues play a significant role in the process of communication. It informs the receiver the unstated content of verbal expressions like the emotions or the attitude. The non-verbal communication affects the perceptions and illustrates the personality of an individual. A touch indicates the level fo comfort of an individual while a hug depicts emotions better than words. Further, the sound, pitch and the tone of our voice also a form of non-verbal cue.
The five main functions of non-verbal communication are: support verbal interaction, perform rituals, express emotions, and reflect personality and to communicate in interpersonal relationships. In interpersonal relations, the body position can depict the level of comfort and friendliness with the other person. Joe Navarro, former FBI counterintelligence agent said that if someone exposes the belly to someone, it depicts trust; but if you are uncomfortable during the social interaction, you might direct your belly away from that person. Even when a person keeps his limbs closer like folded arms, the person feels uncomfortable or irritated.
The facial expressions of a person not only depict their feelings but also have a significant impact on the moods of the people who are present around them; these expressions can even impact the environment of the interaction making it either pleasant or unpleasant. A smile can send positive vibes and lighten the mood of the other person while a stern face may even discourage the other person to communicate openly. Moreover, speaking too quickly signals one as being nervous, or angry. The tone of voice or a sly grin on face may depict anger or sarcasm. Sending and detecting the proper non-verbal cues along with the verbal codes is very important; a failure may result in the risk of miscommunication.
The society cannot be developed without interpersonal relationships; they can be personal, intimate, formal, at work or at home. Interpersonal communication is an essential element in the lives of people and it is impossible to understand each other without its presence. There are two forms of interpersonal communication: verbal behavior and the non-verbal behavior. Verbal is the most common form of communication that involves the use of words while the non-verbal form is equally important as it complements the verbal communication. Both verbal and non-verbal communication work together to encourage proper communication and maintain healthy relationships.
It is important to be an effective listener to enhance the verbal communication as the point of view of the other person can be understood better this way. In order to enhance the non-verbal communication, an individual must be conscious of the true feelings and must observe the body language and the facial expressions of the other person. Interpersonal relationships require focusing on both the verbal codes and the non-verbal cues. The relationships are established, maintained and even ended through communication. To maintain a long-term relationship, some form of trust and intimacy is also required. Feelings expressed through words must also be expressed through the body language and the facial expressions to communicate the message properly.