Report generation software.
Stone field query
This software will enable the company’s employees to create reports on the repairs that they are working on and also indicate the progress of the repair in the software, this will provide a clear picture of the work that is being done and also reduce the amount of time taken to complete a repair. This software is very versatile as it is a report builder, a report generator and a report designer. They can also query the database to retrieve any information on previous reports, its interface is user friendly meaning it requires minimal training and can be used by employees of all cadres
Inventory management software
NetSuite inventory management software
This software enables management to view the demand, supply and costs as it links the customer care section which collects the orders from the customers and also the sales department where customers also place their orders and sales are made. It will also improve customer satisfaction as all their requests will be transferred to sales in real time and thus eliminate the need for customers to repeat their orders again. It has features such as supply chain management, inventory software and inventory control system.
Cost management software
Project cost management software by EcoSys
This software will help NSK manage costs, quantities and hours for each and every repair that is done which will enable budgeting and forecasting of the amount of time and money required to repair a particular item, it is also able to use different types of currencies. This software is also able to integrate with timesheet software to provide the best results.
Timesheet management software
This software will help in tracking the attendance of all workers including interns and part time workers; it has an allowance for off days and lateness. This software can be integrated with cost management software for better results.
Sales and marketing software
This software has features such as e-mail marketing which will enable pre-sales customer service, automate marketing and make online sales as it has the option of creating an online store. This will enable tracking of all the communication with customers.
All of these soft wares are easy to use by all staff since they have user friendly interfaces, this means that very little training time is required. All the company will need to do is hire a system engineer to build the ERP system who will be recommended by the software vendors.