The Productivity Paradox
We live today in an age of paradoxes. It is the presence of paradoxes that tell us all is going, as they should be. No paradoxes will signify a world either where everything in the past, present or future is known or where people have become fed up of asking questions. As Charles Handy says, “Paradoxes, I now see to be endemic, inevitable and perpetual. The more turbulent the times, the more complex the world, the more paradoxes there are” (1994)
The term “productivity paradox’ was first used by Eric Brynjolfsson who pointed out the non-conformity between ...
