Slide 2: Technology Implemented by Netflix
Customer Relationship Management
- The custom-built intelligent agent helps the user and acts on his behalf to execute repetitive tasks in computer.
- A buyer agent provides assistance to customers in finding and selecting a product or service according to his or her liking.
- An intelligent agent is Cinematch which combines both the collaborative and adaptive filtering by
- Placing the customer in a group of users sharing similar tastes.
- Asking the customer to rate a product or service and then the customer is monitored over time to keep a track on his likes and dislikes.
- Sending recommendations are sent based on the customer's likes and dislikes.
Slide 3: Technology Implemented by Netflix
Supply Chain Management
Netflix has developed its own SCM software which
- notifies the workers about where an inventory needs to be shipped as soon as it arrives at the warehouse
- Dispatches the inventory to next destination without delay.
- After a DVD arrives at the warehouse, the SCM software
- scans its serial number
- retrieves the name and address of the next person in line to receive the DVD
- dispatches the DVD
Slide 4: Innovation for Future
- Netflix has started producing exclusive original series like House of Cards, Lilyhammer, Orange is the New Black and Hemlock Grove to give competition to already established channel like HBO.
- Netflix is increasingly expanding its business on a global market like Canada, Latin America, Netherlands, the Nordics, UK and Ireland.
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"Netflix Technology And Future Innovation Presentation." WowEssays, Jul 20, 2021. Accessed January 27, 2022. https://www.wowessays.com/free-samples/netflix-technology-and-future-innovation-presentation/
WowEssays. 2021. "Netflix Technology And Future Innovation Presentation." Free Essay Examples - WowEssays.com. Retrieved January 27, 2022. (https://www.wowessays.com/free-samples/netflix-technology-and-future-innovation-presentation/).
"Netflix Technology And Future Innovation Presentation," Free Essay Examples - WowEssays.com, 20-Jul-2021. [Online]. Available: https://www.wowessays.com/free-samples/netflix-technology-and-future-innovation-presentation/. [Accessed: 27-Jan-2022].
Netflix Technology And Future Innovation Presentation. Free Essay Examples - WowEssays.com. https://www.wowessays.com/free-samples/netflix-technology-and-future-innovation-presentation/. Published Jul 20, 2021. Accessed January 27, 2022.