Introduction
The increasing convergence of global businesses across geographies has made human capital and service exchanges commonplace. By moving across physical and virtual (i.e. web) boundaries, cross-cultural encounters become increasingly a necessary requirement for effective work experiences locally and globally. This emphasis on cross-cultural competence in current business ecosystem is made more necessary in financial service industry. Indeed, of all cross-border services, financial activities are probably one most sensitive to global influence. Notably, by exchanging services via banking-based and non-banking financial systems, influence of not only provided services but also of people offering such services is well embedded in day-to-day ...
