Introduction
The hotel industry is among the critical sectors in the world. In 2011, the United States of America hospitality was the second largest employer while leading in fifty of its states. The industry has seen continuous developments and improvements held. The amounts of revenue collected have been on a constant increase since 2010.The sources of competition are amenities, services offered and pricing. (Maamoun, 2014) Smith travel research firm divided the hotels and lodging centres by pricing and services. However, the prices charged were determined by the amenities presented and service levels. Fully serviced rooms, luggage services, room service, decent ...
