Introduction
While at my early level of education I had a compelling drive within that one day I be one of the accommodation service providers in the country. Hospitality entails a lot of dealing with people which even made it more interesting and appealing to me. On completing my university education I was immediately absorbed in one of the leading hotel service providers in the country, Hilton Hotel. I encountered and dealt with several people of different walks. This gave me experience enough, and after working with Hilton Hotel for five years, I decided to quit my job and start my own business. Right now I have started my own Hospitality business in the name of Downtown Café situated along one of the major highway and sandwiched between the Nairobi National park and Nairobi University in the city. My business mainly provides restaurant services. In proper management of a business, the following are the key areas I would like to identify my business with:
