Essays on Guest

The activity of picking up a guest at the airport is rather simple if due process is followed. One is only required to have a big and clear notice board bearing the names of the guest, be presentable both in dressing and speaking and have a travel preparations made to take the guest to the hotel. This activity is very important to the reputation of the hotel. Due process should therefore be followed to the letter to ensure the ultimate guest satisfaction. This activity is very important as it makes your guest feel comfortable especially if it is his or her first ...

Different social groups have engaged in the debate about foreign workforce in America. Some groups support the issuing of visas to job seekers while other groups do not support. Groups that support the issuing of visas claim that foreign workforce contributes to economic growth by increasing the productivity of local enterprises. Groups that oppose the issuing of visas to foreigners who seek employment claim that the foreigners pose a threat to the workforce in America. Truly, some of the individuals who receive visas to work in America come to replicate the already available skills. However, some of them come with ...

Hotel Design

Literature Review on Latest Furniture, Fixtures, and Equipment for a Luxury Hotel Introduction The term luxury has been greatly misused. Many institutions use it without knowledge of what it should entail. Institutions like Forbes set standards for luxurious hotels. However, they have not been able to come up with a proper description of luxury hotels (Yee 2005). Luxury hotels have the following characteristics. First, methods of booking and travel agents are easy and well planned. Their services are quick and efficient. Secondly, the rooms are able to accommodate all people: handicapped and pet-friendly. They have plunge rooms, king beds ...

Introduction

Debates in relation to human resource management and its environment continue to gain momentum although the focus has changed with time. The debates first began by trying to find the differences between human resource and employee management (Guest, 1991, p.150). The discussions moved on to scrutinize the associations between human resource approaches and the incorporation of HRM into business policies and practices. In addition, the degree to which human resource management can be utilized to accomplish competitive advantage in business was also analysed (Guest, 1991, p.152). Much of the progress has occurred over the past decades and has hastened ...

The case Praesal v. Johnson. - Issue This case revolves an accident that saw Terri Lynn Praesel die due to Ronald Peterson fault that had an epileptic confiscation. The issue revolves the claims by the Praesel’s family that argues that the doctor who knew about the recent Peterson epileptic illness failed to notify the authorities that Peterson should not drive. As a result, her husband and mother filed a case against three of the victims physicians namely Dr. Raymond Johnson, Waller, and the Sadler Clinic. They felt that these physicians acted negligently due to their failure to warn ...

Restaurant business has become popular with businesses involved increasingly seeking to develop unique concepts as a way of differentiating their brands and delivering value through excellent service and foods wrapped around themes that their markets can identify with. In this respect, this analysis seeks to utilize secondary data to compare two restaurant brands; Outback Steakhouse and Longhorn steakhouse by identifying their various components including their missions, concepts, design, locations, menu and equipment/flow design as well as food purchasing systems. In addition, the analysis compares their restaurants’ managements in terms of leadership and management, revenue analysis and performance management. The analysis ...

Lynden Farm is an organic farm run and managed wholly by me. Lynden farm business entertains guests who spend nights at the farm and provides the guest with breakfast and bed to spend the night. Lynden farm was started a few years ago after brainstorming the idea with a few of my relatives and close friends. I happen to possess a degree in agriculture and my final project majored on organic farming and the advantages it offers to the environment. While brainstorming, most of my friends suggested that I start a guest house because our town was a tourist attraction place with many museums ...

The study of irony is rather broad and studying irony in film is as challenging as studying irony in drama or literature. Christopher Guest’s Waiting for Guffman falls in a range of humorist tradition in which small-town culture is treated with irony and nostalgia (Frye 122). Through representations of small-town culture, irony in the film asks the audience where they stand on the issues of meaning, knowledge, subjectivity and values. Waiting for Guffman is full of implicit and ironic messages, and the goal of this critical analysis is to give thoughtful consideration to them. The film does not ...

Executive summary

The aim of this report was to investigate profitable use of Telecommunications and Mobile Devices which are market tools for hoteliers. A survey on attitudes towards the use of mobile devices and telecommunication technology was conducted in hotels. The results indicate that hotels benefits from this technology since it make communication easier and enhance online advertisement of hotels. For instance guests who uses mobile device have ease on locating location of hotel and knowing the weather conditions of the location. The report concludes that personal mobile devices are key points in advertising among other mobile devices which have helped ...

The passage of a new immigration law in Arizona has reinvigorated the national debate over the status of undocumented workers in the United States. In 2010, Arizona Governor Jan Brewer signed S.B. 1070 into law, which empowers law enforcement authorities to stop and question any individual they have reasonable suspicion of being an illegal alien. Anyone who cannot produce proof of residency status is subject to apprehension and deportation. The controversial Arizona legislation has raised concerns over racial profiling and other forms of police abuse, but of greater significance is the precedent for eroding what even the Internal Revenue Service ...

Abstract

Management has the power to select either hard or soft dimension in HRM. The management choice is based on that management purely depends on whether the management emphasis is placed on the employees or the firms resources. Soft dimension seeks to let workers grow over time through coaching them it is based on McGregor theory Y. on the other hand hard dimension is based on McGregor X. in reality management borrows from both dimension so as to make labor policies human and applicable. Flexibility in the work place is geared at making workers more productive. Several models of ...

Abstract

Management has the power to select either hard or soft dimension in HRM. The management choice is based on that management purely depends on whether the management emphasis is placed on the employees or the firms resources. Soft dimension seeks to let workers grow over time through coaching them it is based on McGregor theory Y. On the other hand hard dimension is based on McGregor X. In reality management borrows from both dimension so as to make labor policies human and applicable. Flexibility in the work place is geared at making workers more productive. Several models of ...

A gift is anything presented to another without expectation of payment or anything else in return. However, the individual giving the gift may sometimes expect reciprocation of the same. Generally, a gift is meant to be free, and no action is taken to those who do not reciprocate. Gifts have been known to foster good social relations and contribute to social cohesion. A gift by extension can mean anything that makes the other party less sad especially as a favor to them. Such gifts may be in the form of kindness or forgiveness. Gifts are occasional and presented every day of ...

GENERAL ORIENTATION TO SAFETY MANAGEMENT

Abstract Safety management within sports and health facilities are a crucial part of properly administering any area used for physical activity. The area in this case refers to the geographical zone, the facilities used and any person engaging in activity within the said locality. This paper analyses the 34 forms that are provided in Appendix B of the ACM’s Health and Fitness Facility Standards and Guidelines. Wave Health and Fitness Boston was chosen as the fitness entity on which the applicability of the 34 forms would be tested.

Introduction

In every health facility or sports environment there is a need ...

Risk Identification, Assessment, and Management

Executive Summary There is an increasing interest in the security, safety and health attributes of hotels in the world today. The General Manager is interested in the attributes to satisfy its overarching managerial duties. These responsibilities include due diligence and duty of care. Because of this interest, the General Manager requested information on risk management and security in his hotel in order to assess the safety integrity and security of the food and beverage, and guest room departments of his hotel. Identifying the exact information that is relevant to determining and assessing such information is often challenging due ...

The hotel and hospitality industry is one of the most significant parts of travel and tourism industry as hotels offer accommodations and other hospitality services to tourists. The geographical location of Dubai at the confluence of the Middle East, Asia, Western Africa, and Central/Eastern Europe make a strategic tourist destination. Although many state that staying in apartment/flat is less expensive and more convenient, the statistics presented above revealed otherwise. Following the occupancy data of hotel rooms and apartments/flats between 2003 and 2012, the hotel room occupancy rates were higher all through the period. Tourists are guided by several factors in ...

- Identify 4 factors which can affect the sender or receiver's field of experience. The four factors that can influence the sender or receiver’s field of experience include people’s perception, background, values, expectations, and biases (Sommerville, 2007). Senders can encode and receivers can decode messages only in the context of their fields of experiences. The more the sender’s field of experience overlaps that of the receiver, the more the communication becomes difficult. For example, the hotel manager talk to down to a staff member who resents this attitude and this resentment separates them, thereby inhibiting ...

Designing a floor plan

Eggspectation floor plan will depend on some factors. Dimension will have to be considered in respect to the size of settings. For instance, the dining area will only cover 60% of the total area. The remainder is 40% of the total area, which is left for kitchen planning and building. Designing the seating plan also will require some considerations. Since it will be an open type restaurant, it's vital to keep in mind of a 200 banquet seating facility and the 75 fine dining room areas. For a banquet, it would normally require 10 square feet per individual while, for the ...

According to Albert Camus in his work The Myth of Sisyphus, man is engaged in a futile search for meaning, as the world itself is completely devoid of significant and universal truths. He compares life to the myth of Sisyphus, the Greek figure who was doomed to roll a boulder up a mountain, only to never reach the top. Instead of giving up and embracing oblivion, however, Camus believes that "The struggle itselfis enough to fill a man's heart. One must imagine Sisyphus happy" (Camus 1955, PAGE). Sisyphus becomes the embodiment of Camus’ absurd hero – a man who attempts to persevere in a world that ...

<Author’s Name> <Institutional Affiliation> OMNI Hotels and Resorts implement an online room service for their dining and other services. This hotel implemented digital dining menu full service, bundled with pictures of the menu and description of each meal, at the convenience of the guest’s location. Through this online system that the hotel employed, guests can now check on daily activities of the hotel, order room service for immediate delivery, request to have their luggage and bags reclaim from their rooms, request for valet to bring their car around as well as refresh their ...

ABSTRACT

The ECE 111 is one of the courses that students studying ECE at the Oregon State University will first have to encounter. The course is aimed at introducing the students to the available tools in the university; it also introduces and gets us exposed to ECE. This paper presents the final reflection report for the electrical engineering class ECE 111. It gives my personal reflection and summary of all that was learnt and all the activities that occurred during the class. The class activities mentioned in this paper include the lab activities, guest speakers, programming assignments, summaries and ...

INTRODUCTION

Marriott International, Inc. is an international hospitality organization. It is a public organization and was founded by J. Willard Marriott in the year 1927 in Washington D.C. company has more than 4000 properties in about 78 countries. Company is still expanding and has 69000 rooms. Company revenue was reported to be $13 billion in the fiscal year 2013. Company has a total of 18 brands under which it operates or franchises. The company reports having vision statement to be the number 1 hospitality company in the world. (Marriott, 2014a) Company’s core values include putting people at priority whether guest ...

Differences between A la Carte and Banquet/Catering

A la Carte cooking and Banquet cooking both aim to satisfy diner’s meal. However, there are differences between these two types of services. A la Carte is a dining style in which a person will choose an individual meal or component. An example of an A la Carte service would be on a buffet restaurant wherein a diner would get to choose his meat, his vegetable and any available side dish. Another example would be in a restaurant in which a written menu is being provided to so the diner can order his personal choice of meal. There is not just one dish written ...

Importance of guest service

Importance of guest service Managing a restaurant is at times a demanding job. It comes with its challenges and benefits. The other week, my friend asked to take me out for dinner in a downtown restaurant, and I must say the idea at first did not come down well with me. I have to confess that I admire it when, a restaurant strives to offer its customers the best and quality services possible. If you are a restaurant owner, you should aim at offering exceptional quality service to your customers. When a customer sets foot in a restaurant, they expect that every aspect of the ...

Immigration, both documented and undocumented, is a large policy issue facing the United States of America today. Documented immigrants are immigrants who have come to the United States legally, with the proper paperwork, and the appropriate visa for their situation (Khor and Winegarden 1991). For some, documentation may come through a job offer; for others, documentation may be granted based on a familial or spousal relationship to an American citizen (Khor and Winegarden 1991). Documented immigrants are immigrants who are, in essence, in the country legally; undocumented immigrants, then, are immigrants who are in the United States illegally. The bulk of the ...

Introduction

This paper is divided into three parts. Part one is based on restaurant review; highlighting the observations and recommendations. It is given in form of a troubleshooting report on the restaurant’s food and operations. Part two is about the development of an objective and “Related Capability” sections for a resume, in order to secure a position of Marketing Executive. Part three is about website critique of one of the largest and successful Canadian companies - Talisman Energy Inc.

Part one

November 18, 2012.

When I visited the restaurant, I made the following observations, which include the actions, violations, and possible recommendations.

The restaurant observes high standards of hygiene and no one can doubt its level of cleanliness. It is kept clean ...

Executive Summary

WebYeshiva.org is a site that offers online courses about the Torah. It is a project of Atid, a non-profit organization that is also a registered Amuta in Israel (See http://atid.org/contactus/kesher.asp).

WebYeshiva.org took in its first students in November 2007. It is unique from other online study sites that offer Torah courses because it is the first one to be completely interactive. Aside from providing robust course materials and having Rabbis with excellent credentials and reputations, it also allows videoconferencing. This makes it possible for classes to be conducted in real time, although students still have 24x7 access to classes on all levels.

The ...

Essay

English

Edgar Allan Poe (January 19, 1809 - October 7, 1849) – an American writer, poet, literary critic and editor, a representative of American Romanticism. He has received the greatest popularity for his "dark" stories. He is a creator of the forms of modern detective. Poe's creativity contributed to the emergence of the genre of science fiction. "Mask of the Red Death" is the story of Edgar Allan Poe, written and published in 1842. The story begins with description of a terrible disease called the Red Death, devastating the country. Prince Prospero did not want to die from the disease; he gathered a ...

Introduction

Singapore is a rich tourist and international travels destination. Most of the visitors travel for leisure, luxury, family, business, and religious or recreation purposes. The visitors mainly spend in hotels. This makes tourism the main source of income in the country. The travelers bring income to the country’s economy in terms of payment for services and goods. It is also the creator of job opportunities in the economy (Pitchford, 2008). The focus of the paper is to gain deeper understanding and appreciation of the value and means of customer satisfaction and return in luxury hotels in Singapore.Statistics of Singapore's ...

Koreans during their rich history, unfortunately, many times had to uphold their independence from the enemy invasions and friendly embrace of powerful neighbors. Korean War, which was the first open conflict between USSR and America, was a bloody conflict that for a long time concealed terrible crimes against humanity. We will raise the pages of the Korean War, see it preconditions and consequences. The paper’s main argument is to examine the historical elements of the book The Guest, written by Hwang Sok-yong, and to analyze the conditions of the Sinchon Massacre. We will discuss Hwang’s description of the deep ...

We understand the great concern that many people have shown with regards to the St. Louis incident involving a guest receipt. We have always relied heavily on openness with our valued customers and are thankful for the opportunity to respond to this unfortunate crisis. We are a company that depends on many thousands of very diligent employees because they ensure delivery of service to you, our esteemed customers. Our franchisees support and value our employees in their daily work by providing them with good working conditions and competitive salary arrangements and benefits. However, the unfortunate incident with the receipt is in ...

(Course No.) (City & State)

Introduction

Human resource management is an important concept in any organization. There are current trends that are seen by human resource management. Many organizations strive to retain employees and make them perform better. What is seen today is mechanisms which are used to have high performing employees. Today, emphasis is put on employees who perform and deliver than those who do not deliver. There are strategies that have been put that help employees perform better. This paper will focus on the latest trend of high performance work systems in workplaces (Guthrie, Flood, Liu, & MacCurtain, 2009). ...

Introduction

John Austin is a renowned name in the field of jurisprudence. Etymologically, the word jurisprudence is formed from two words, ‘juris’ meaning law and ‘prudentia’ meaning prudence or knowledge (Anupom, 2011). Jurisprudence can, thus, be defined as the knowledge and science of law that is essential to ensure due justice to the people. Austin’s work was a remarkable start in the direction of the systematic legal system of modern age. Austin’s work emphasised that sanctions are important to ensure conformation to laws and the sovereign is the supreme authority that issues these laws. Austin’s description of ...

Introduction:

The society is a vigorous blend of good or evil, negative or positive and this ensures the sustenance of problems that constantly dwell within our social conservatories. Issues are a regular feature in the existence of any society which is often born due to the unfair performance of various tasks which leads to inequality in all sectors of our life. The society that we live in this era contains a huge number of problems that are in the continuous process of eruption and victimization. Many problems catch the limelight and are addressed by the authoritative individuals, while others remain hidden in the ...

Summary of the chapters

The components of hospitality industry include recreation services, campground, tourism and products all of these are categorized into hospitality and tourism network. In chapter 2 in history, hospitality for the first time has worked with employees who are close and young at age. Understanding the generation and giving these employees what they need, leaders can be able to increase productivity and employee retention. Chapter three on the other hand, focuses on specifics of lodging these include then types of lodging facilities for example lodging facilities which offer all in one services which has extended beyond bed and breakfast. Issues ...

Introduction

Food and beverage comprise an essential component for guest offering. Location-based pursuit ability accompanied with well-executed food and beverage offerings to guests will certainly increase per capita food and beverage sales of $5 or greater with increase of other sales by enhancing the guests’ length-of-stay. A location should be aptly chosen to derive inspiration from their environment – like sea seashore, town or mountain, for indulging a sense of spirit and place into the design and cuisine. Thus, food and beverage is actually the driver of guest visits.

Food and Beverage Profitability Generalizations

In dealing with food and beverage profitability, income is one part of the ...

Project Brief

We at Rogers Communication, Inc. are committed towards corporate social responsibility in Greater Toronto Area (GTA) and Greater Vancouver (GV). We are Canada’s leading telecom services provider. Most of our valuable customers come from these two regions, making it all the more important for us to make a difference in the lives of people in these communities. As most of our new customers are youth going for their first mobile device, their long-term faith in our services is critical to the success of our business. Therefore, under out corporate social responsibility, we plan to invest where it brings ...

Each year an increasing number of hotels, both in the United States of America and abroad, as well as facilities and services for tourists, take one of the first places in the formation of tourist infrastructure. Accommodation is an important element of almost any tour. Often the motivation for choosing the hotel tourist is decisive. Therefore, today hospitality is one of the most promising and fastest growing industries, generating worldwide multimillion profits. Hospitality has a great potential to generate a steady income. From a business perspective, the hotel is now in production and the provision of services of commercial hospitality that offers ...

Executive Summary of Internship Project

This report is a detailed analysis of my internship experience form the date of July 7th and August 31st. The internship was carried out at a local five star Hotel. During the eight week internship, I worked on several places at the hotel with varying duties that included Front desk, Concierge, Reception, House Keeping and Butler Department. This report is a detailed analysis of some of the skills I learned in the internship

- My goals for the internship were to build a formidable resume as a competent and reliable worker. Particularly, I was focused on building strong relationship with my fellow workers and learning ...

Raymond Carver’s short story “Cathedral” is, on the surface, a reluctant acceptance of an unusual guest into the household of a man whose bitter resentment and petty jealousy define his perception of the world and the subsequent erroneous conclusions about it. Despite the fact that unlike his guest, he is blessed with the privilege of vision, he willingly chooses not to put it to good use and instead of truly probing through the velvety surface of things, he will remain stuck in a perpetual state of psychological blindness, until his guest opens his eyes for him. Even though the narrator’ ...

Executive Summary

Hospitality industry is an ever evolving and developing sector of the economy. Many countries are being faced with hard economic times and this has greatly affected the tourism industry. The number of guests being received has drastically reduced in the recent past (Meyer, 2006).The lowest figures were recorded in 2008 during the global financial crisis. However, as many countries continue to receive fewer visitors, Australia still receives a significantly higher number of visitors every year. This is attributed to the numerous tourist attraction facilities in the country. In order for the country to improve the number of guests visiting ...

Introduction

Tourism industry has been booming since last decade and people from all around the world are seeking for going to the long tours to different destinations of their choice. As a result, we can find several players into this industry that have been providing the best of the packages and services to the customers. The services seem to be modifying since the players want to provide the best services to their customers. They are introducing different schemes and offers so that the customers can buy from them easily. And, it also seems to be a good trend of marketing and ...

Introduction

In this paper we will perform data analysis to show how basic tools of statistics and probability theory are applied to a real world problem. Our goal is to help a business manager to understand the statistical data collected and to provide meaningful explanation of the results. In this paper we use a concept of descriptive statistics (including measures of variation and measures of central tendency), consider probability distribution of the variables, calculate confidence interval for the population mean of some variables and apply a statistical test. In addition, we will use regression analysis technique to describe the association between dependent variable and ...

Abstract

This paper is on the topic of how brand image influences customer loyalty and satisfaction in the Taipei Hotel industry. The first section of this paper will discuss the background study on this topic with the comprehensive analysis related to the topic. The second section of this paper will discuss the purpose of this study, rationale and research questions related the topic. The third section of this paper will describe the methodology used to answer these questions and limitations in this study. The final section of this paper is the action plan that will summarize all topics discussed in ...

Discussion

The importance of the building's design and maintenance to a positive guest experience In hospitality industry, having appropriate building design and maintenance would help the organization when it comes to providing positive guest experiences. The impressions of the guests may be established upon seeing the building’s physical appearance. These factors also provide a good experience that the guests will expect upon noticing these two factors. Roedel (n.d.) says that when it comes to hotel maintenance, there are four major areas that will help in increasing the hotel’s value. These values are in relation with the actual building’s ...

Communication

12 November 24

INTRODUCTION Arabs give a lot of importance to hospitality. They treat each other with respect and warmth. It is the culture of the Arabs to be generous and helpful. Their practice of sharing makes one another closer and makes them overcome hatred and fear. The importance of hospitality as a part of Arab culture makes the society notably united and is an example for respecting humanity.

ARABIAN CULTURE

The most fascinating culture of the Arabs is to live in a state of unity and having a helpful attitude towards one another. They are very generous and also expect the same. They ...

Implementing Solutions to Deal With Negative Comments from Customers in the Commercial Food Service Industry

(Student’s Full Name) Implementing Solutions to Deal With Negative Comments from Customers in the Commercial Food Service Industry

a) What is the root cause(s) of the problems/issues occurring and what other factors contribute to them? The possible root causes of the problems or issues occurring which initiating the negative responses from the customers of Harrington’s are the following: lack of communication amongst staff members; inadequate of inspection of surroundings and improper sanitation; and improper training which lead to lack of attention to detail and prohibiting the staff from anticipating the customers’ needs. The possible ...

Please type your name here

Please type your Professor Name Classic English Literature

Hospitality has played a great role in the ancient Greek society, and this is highly evident in most of the classics written during those times. Homer’s Odyssey is a classic example of this fact. The Odyssey is one of the greatest masterpieces of Greek Literature. It is dated written between 750 and 650 B.C.E. (Notes, 1968) According to Fagles and Knox hospitality is understood to be a major part of the moral code. One of the most important factors that can be heavily noticed in this work of Homer is hospitality, with ...

Media Industries

Introduction During this semester we were asked to split up into groups of three to produce one episode of the Media Industries TV talk series on Bronxnet. For this practical field assignment, we were instructed to select two media professionals from any sector of the industries and invite them as a guest on our episode. Throughout this process we were exposed to various theoretical topics about the media industry and was later asked to choose two other group’s segments to critique for a writing assignment. My two choices are group one (Ana Acevedo, Johnsel Montes, Stephanie Feedor) and group ...

US Immigration Bill: Pros and Cons

Immigration reforms is a political terms used while discussing the immigration policy of a nation. In the United States, immigration reforms are used to promote guest worker legal immigration while taking steps to eliminate illegal immigration. It was during the year 1986, when the Immigration Reform and Control Act made it illegal for the organizations in US to recruit or hire illegal immigrants but the act never worked on existing non-immigrant visa system programme for low skilled work force which allowed around 12 million undocumented work force to enter United States. Since then there has been demand for a strong immigration bill in ...

Management

Abstract Companies have come to realize that Human Resource is key element to remaining competitive in the global advance and market towards their goals. Human Resource in Coca Cola Company is facing challenges of fighting racial discrimination in United States. . The issues that Coca-Cola is facing in relation to human resource are critical and more so threaten its survival. The paper discusses racial discrimination in the Coca-Cola Company. The paper analyzes the case study of Coca-Cola Company that dwells on racial discrimination. The recommendations to the problem are also highlighted at the end of the paper.

Summary

The lawsuit, ...

Last month I was invited to a wedding of my old college friend Diana. We used to be rather close during our studies there. We stayed in touch since our graduation, mostly over the internet. But frankly speaking I had been surprised when I got a phone call from her inviting me to her wedding. I had not hesitated for a minute whether I would go. Two days later I had found an invitation card at my mailbox and booked a plane ticket from Korea to US. And here I was, two weeks later, sitting on a bench in a local church of a town where ...

The case of Mathias v. Accor Economy Lodging delves into the question on whether failure by the motel to take preventative measures against a situation that result in offensive non-consensual touching and some degree of physical harm constitute intentional torts. It further looks at whether such failure as well as the subsequent non disclosure of possible harm is an intentional tort whose remedy can go beyond compensatory damages. The case is on the in intentional torts of fraud and battery. Battery involves the intentional offensive non-consensual touching while fraud is the act of a known misrepresentation (Barth, 2008). The ...

Part I: Questions

Question 1: The four core tools for service excellence delivery include taking care of the employee needs simultaneously. This could include provision of good and right training for employees, providing employees with a good compensation that is proportionate with the work done, retention of employees through provision of job security and lastly hiring the right employees to do the right job based on their skills. All these components must be implemented simultaneously. These could be illustrated as below:

Question 2: A service philosophy is the

According to Hoffman and Bateson (2001), a service philosophy is the definition of the services that the customer is purchasing from a restaurant or a ...

Play is important for a child’s development regardless of the background or physical attributes. Scholars have done extensive research on the topic and found at that play has an important role in learning, acquisition of social skills, creativity, emotional wellbeing, and good physical health just to mention a few. Although play has several benefits, its value is determined by the socio-cultural, historical, educational, economic, and political factors of the society (Nahar & Corine, 2012). Guest (2013)’s study provides some insight on how play is perceived differently depending on culture. In Chicago, play is part of a child’s development process ...

Abstract

Target Corporation is considered as the leading retail industry in terms of image, brands, technology innovation and its capacity to develop and promote unique products that nurtures healthy living. The company’s efforts to create a brilliant campaign system and excellent customer service define the meaning of shopping convenience. Its commitment to support the community through socio-economic and humanitarian activities is what makes Target Corporation distinctive from its competitors. Its overall success is the result of hard work in obtaining effective response from its customers, team members, shareholders and the community. The success of its overall operation opens opportunities for ...

Tonight, I am honored and privileged to introduce our guest of honor and recipient of our Lifetime Achievement Award for Innovation. If you have a flair for clothes, then this man’s name has probably been somewhere on your body! During his long and distinguished career, our guest has rewritten the rules of the fashion world, and in the process, been a role model and mentor for many designers who have revolutionized this industry. For seven decades, he has worked with and for every member of the Who’s Who in Fashion. Our guest of honor was born in ...

The tensions associated with robotic development in modern culture mirror many of the tensions that have informed the interactions that people have with technological advances. While the twentieth century began in an atmosphere of optimism in the face of the technological promise of the twentieth century, the events that the new technology brought to pass served as a major impediment to the development of that optimism. Between the years 1914 and 1945, the world saw the advent of the armored tank, the bomber and fighter in the air, rockets carrying bombs, mustard gas and other biological weapons, the use of ...

Journal Assignment 1

1) What should you do if you are late to the meal? What if the person you are meeting is late? The meal should only be started when all the parties have arrived. If you know you may arrive late, it’s better to inform the other parties. Once you have arrived, ask the others at the table before joining them. You may say, “Do you mind if I join your table?” After joining the table, you may introduce yourself (especially when there are those who don’t know you), and apologize for arriving late. If the ...

Introduction

The Anglo Files: A Field Guide to the British is a book that takes us through the life of a journalist who travelled to Britain for love. She was not prepared for the new cultural setting and thought there would no much difference. Being her first time in Britain, and probably, with the information that Britain was a developed country, she thought there would be mo much difference with what she has been accustomed to in United States. She had many expectations of which she ended up being frustrated (Lyall 29). From the accent, which was quite different, to the food, to ...