DILEMMA AT DEVIL’S DEN
Devils Den faces a dilemma. Susan is a finance major who works part-time at Devil’s Den, a snack bar, managed under a contract with the College Food Services (CFS). The snack bar runs two shifts; the morning shift is managed and controlled by full-time employees, while the night shift is run by students, who work under the supervision of another student, who holds the position of manager. There are approx. 30 student employees and 6 student mangers employed by CFS to supervise Devil’s Den. Student managers are previous employees chosen by other student managers, have no formal training, or have any ...
