Introduction
Marks & Spencer is a successful international group of clothing retailer, food, homeware and financial services company. Its excellent marketing strategy turned it into a billion dollar international group in terms of annual sales. However, the emergence of a more competitive market leads to slow growth, which required a reconsideration of their business strategy. The system that once worked for the international company has become its liability with the occurrence of market decline sometime in 1998. They later found that buying for two seasons of the year and phase buying for the rest of the season was no longer advantageous ...
