Describe the factors to consider when promoting effective communication.
Effective communication takes listening skills. The Manila Bulletin (2010) explains how active listening means getting into the head of who is talking. This means trying to understand his or her point of view about what is being said. Cooper (1997) explains how practicing good listening makes a good tool for communicating because it shows concern for what the other person is saying so if there is need to answer a question then listening gives meaning to what is heard. Then it is possible to analyze the information so it is interpreted correctly. Other parts of communication, according to Craig (1995), Leeds-Hurwitz ( ...
