Statement of Problem
Uber is a ride hailing mobile application that has gained significant popularity in different countries, especially their home country the United States of America and the rising market in India. Every day, hundreds of thousands of people hail a cab from the application and enjoy the efficient and customer oriented services. One problem that has caused several problems for the application has been surge pricing. It has created a significant outburst of anger and disappointment for loyal customers as every time they open the application for booking a ride they are informed about the rate multiplier. This means customers ...
