Executive Summary
It is good to observe business etiquette in the workplace due to several reasons. First of all observing email etiquette minimises the organisation’s liability. Refraining from the use of rude messages or replying messages in anger assists the individual not to use defamatory messages. Replying the message when calm prevents one from misrepresenting the company and the services it offers to the public and other companies. It also helps the company comply with the privacy laws. An organization should not expose confidential information or one’s email and contact addresses to strangers. It prevents unauthorized access to emails. ...
