Voice over IP
Abstract Organisations and business alike are embracing the use and application of various forms of information technology in their business processes and operations in equal measure. There is a myriad of benefits associated with the use and application of various forms of information technology in business operations and processes. Computer networking has facilitated the advancements currently witnessed in information technology (Jahanirad, AL-Nabhani and Rafidah 4954). While the use and application of information technology have its benefits, it presents various disadvantages as well. Voice over IP is one form of information technology that has been utilised by numerous businesses and ...
