A merger is when two companies come together and become one by sharing the shares of the newly formed company. A merger can occur for a number of reasons but at the heart of it there are very sensitive issues that need be addressed. They are about more than just cutting down on costs and gaining market control; they are about improving the standards of the employees and the clientele (Richards Leigh, p67).
As a CEO of T mobile, you are expected to play very critical and important roles in the merger, this is because there is bound to be competition of employees from the different companies that are coming together (Team Building USA, p55). The first mistake that usually occurs is that during a merger the top and senior managers are usually secretive about the issue and they fail to communicate to the employees. This leads to emotional deterioration of the workers as they do not know their fate. Most of them start looking for other jobs at other places. The following are the appropriate steps;
- Use of the ongoing cascading communication strategy; that keeps all the employees in the loop about what is going on. This ensures that they know their fate at every step of the way (Meyer, Chris, p82)
- There should be the culture of engagement in which the opinions of the employees is requested for. This should come all the way from the senior employees to the junior and subordinate workers because they are to be affected as well.
- According to the Booz-Allen company, a merger can only work can only work if the pre and post merger strategies that require proper communication to employees, after the merger, a communication strategy in corporation with the human resource should be use to integrate all the employees into the new company (Fendt Jacqueline, p90).
Richards Leigh, Entrepreneurship and Mergers, 1984, University of Phoenix
Fendt Jacqueline, CEO Disclosure in Mergers and Acquisition; Towards a theory of the promise- reality gap. Pasmore Publishers
Meyer, Chris, Top Seven Strategies for Effective Communication, 2009, Pauline’s Publishers, New York
Team Building USA; Communication Strategies to Fast Track your Career