An ideal organization should have automated its processes and activities. The organization should have embraced technological advancements that allow for increased efficiency and effectiveness in its operations processes. The organization should have put in place technologies that support worker enablement. There should be faster and broader communication within as well as amongst the different departments the organization. There should also be effective communication with the external environment. Worker enablement also involves supporting employees to work from anywhere and at any time. The ideal organization should also have technologies that enhance performance management. The company should have operational transparency that is made possible by technology. All the activities should be accessible to the relevant people for monitoring and evaluation. Technology will enable the management to keep up to date with step by step in the whole line from sourcing to sales.
The ideal company has data-driven decision making (Daniel and Christer 3). The company with the help of technological advancement can capture, store, analyze, access, retrieve and share important data. The availability of data handling systems increases the company’s agility and increases the performance especially when faced with urgent issues. Technology is used to automate physical processes which would otherwise be tedious and repetitive. The ideal company also has a digitized customer experience. The company uses technology to collect feedback from customers as well as in conducting market research on issues such as purchasing trends. The information is used to create segmentations and predict future demands consequently synchronizing marketing and sales efforts. The technology is also used in enhancing the customer shopping experience and in streamlining customer processes. An ideal company uses technology to allow existing and potential customers to interact with it on matters of product defects and inquiries.
The ideal company should have technology that enables it to secure one of its most valuable assets, information. Data and information are essential to all levels of management (Kirk 1). They are needed in decision making both in the present and future. Information is also critical when creating a competitive edge. Technology enables companies to store historical data as well as analyze it to make future predictions that guide current activities. Technology is what allows companies to utilize broad spectrums of data that contains many dimensions that would be too taxing if not impossible if done manually. Technology enables companies to ensure data, integrity, access, authenticity, availability, sharing and sophisticated analysis.
The ideal company has to create networks linking computers. There has to be LANs and WANs, which are also connected to the internet. An excellent company has to be connected to the internet in this information age. Companies use the internet for research and for expanding their business. The company has to use detection and prevention mechanisms to secure their networks against threats and attacks. The technologies include cryptography, encryption, firewalls, intrusion detection systems, anti-malware software and scanners and socket layer.
The ideal company would utilize business intelligence systems. The systems would be used by management in identifying, extracting and analyzing data for meeting various operational needs. These systems would also be used for calculating costs, defining sequences, associations, classifications, clusters and making forecasts using technologies such as OLAP and data mining. In order to achieve excellent performance the company would utilize big data management technologies such as databases, warehouses, Bigsheets and Hadoop.
The ideal company would have knowledge management systems in place. These are systems that are used by employees to dissect and organize knowledge and redistribute it to relevant individuals in the company. The Knowledge harvesting techniques will support the organization in making innovations and in improving performance. The technologies allow the company to venture into new ventures. Knowledge management systems are needed for maintaining a central repository for consistency and quick response to any queries.
The ideal company should have technologies that support the human resources in performing its activities. Human capital is a great asset to any organization; in addition it is critical to creating a competitive edge. The company, therefore, should have technologies that assist in planning, organizing, staffing, directing, coordinating, reporting and training (Honora and Frederick 2). The human resources need databases and database management systems that will enable them to manage the labor force and achieve maximum output. An ideal company should have new technologies such as mobile analytics and social media including tweeter and facebook accounts. The ideal business needs to accept and embrace new technologies if it is to harness new markets. The company has to remain relevant and readily available in the digital world. For example, there are many customers who find it easier to give their feedback on tweeter rather than send letters or even e-mails.
In conclusion, an ideal company needs to be technologically mature. The business is required to have invested heavily in different technologies and their supporting systems in order to derive maximum output. The company needs to have put in place the best technologies in all its departments to support the various activities and processes. The technologically ideal company would be costly because better and sophisticated technologies are being developed every other day. The technologies also require installation and maintenance.
Honora Rockar and Frederick Kohun. “Highs and Lows of Organizational Decision Making and the Relationship to Collaboration and Technology Tools.” Issues in Informing Science and Information Technology. 8(2011). Web. 4 Dec. 2014.
Kirk Klasson. “Managing Knowledge for Advantage: Content and Collaboration Technologies.” Knowledge Leadership Series. ( 2009). Web. 4 Dec 2014.
Daniel Dolk and Christer Carlsson. “Introduction to decision Technology, Service Science, and Mobile Services.” IEEE. (2012). Web. 4 Dec. 2014.