Summary of Project Outputs
The ResNet beta project was the initial phase of the complete new reservation system to be implemented at NWA. Outputs achieved in the ResNet Beta project included the successful customization of the new reservation software and the testing of hardware. Furthermore, a methodology for measuring the benefits of the reservation system was developed. The success of the ResNet beta project provided confidence and evidence that the ResNet project would be feasible, which led to progressing into phase two.
ResNet 1995
This project achieved the installation of the new reservation system in 16 personal computers in three different call centers (Minneapolis, Tampa and ...
