Essays on NWA

Individual Paper

Apple –FBI Battle over San Bernardino Terror Attack Investigation Executive Summary This report is about the battle between Apple Company’s iPhone and FBI’s demand from apple to develop a new software, which will help FBI to get the data contained in the phone of a terrorist, Syed Farook, who shot and killed 14 people in San Bernardino and left behind his iPhone. The phone’s iCloud was changed shortly after the attack, and FBI believes that such latest communication might help them get to know the terrorist’s plan. FBI went to court to be given orders ...

Summary of Project Outputs

The ResNet beta project was the initial phase of the complete new reservation system to be implemented at NWA. Outputs achieved in the ResNet Beta project included the successful customization of the new reservation software and the testing of hardware. Furthermore, a methodology for measuring the benefits of the reservation system was developed. The success of the ResNet beta project provided confidence and evidence that the ResNet project would be feasible, which led to progressing into phase two.

ResNet 1995

This project achieved the installation of the new reservation system in 16 personal computers in three different call centers (Minneapolis, Tampa and ...

Summary of the Main Outputs during each project

The idea behind the application and implementation of ResNet was because of the increased financial losses that came from the call centers. Ideally, the goal behind the call centers was to generate sales that translated into revenue. The implementation of the project came at a time when financial constraints of Northwest Airlines were high. Thus, to get finances the project director had to make a convincing argument to secure funds for developing a new reservation system. The ResNet project was divided into three segments. These were the ResNet Beta, ResNet 1995 and ResNet 1996. Each project had a different goal and output. ...