Introduction
In the past, airports were viewed to be a little more than suppliers of infrastructures for the carriers. They dwelt with airlines they served and the degree of resident demand. The success of airports was not related to airport strategies and performance. They have positioned themselves as part of an integral component of the transport chain. In the past, airlines were innovative and dynamic partners of transport that controlled and regulated passengers’ experience. Currently, airports are trying to balance their customers’ relation to be similar players. The airports are transforming to a more entrepreneurial design text and have begun ...
