Introduction – Background to the case
Negotiations are always a critical aspect related to the operations and management of an organization which is essentially of a non-profit character. Being the Chairperson of the Board at Midwestern Contemporary Art (MCA) it is important to have a balanced approach to the resolution of a conflict with the MCA and Peter and Catherine Smith. While it is indeed out of character to coerce the Smiths into payment of the pledge especially after being able to meet them and understanding their present predicament, it is also crucial to ensure that the best interests of the MCA are upheld especially ...
