Discussion
The strength of any public services is shown by the quality of its human resource. Developments in the economy have led to shifts in knowledge and expectation. More than ever before, the citizens are increasingly aware of the obligation that the public sector has to the citizenry. There is increased expectation for quality service delivery. As a result of this, there is more demand for better services from a public sector that is responsive to the prevailing conditions (Pepple, 2009, pg.1). Stalled development in Nigeria has been blamed on the failure to achieve development targets and goals. Scholars argue that is ...
