Communication, Coaching, and Conflict Skills
As globalization has intermingled the economies like never before, the importance of communication, coaching and conflict handling has automatically come to the fore. In terms of leadership, the topic carries an additional heft as leaders have to deal with employees and clients with different cultural and religious identities. Varying identities are likely to clash thereby making it difficult for leaders to manage the things smoothly.
Apparently, the effectiveness of leadership is based on how leaders maintain the flow of information, what communication tactics they use to get closer to employees, and how they promote a dialogue at the workplace ...
