Part A
Abraham Maslow hierarchy of needs and Herzberg Two-Factor theory are some of the motivation theories that underlie the switch to the new scheduling system at Montego Bay. Abraham Maslow Hierarchy of needs postulates that human beings have a set of five needs arranged in a definite order with three low-level level needs (physiological needs, safety needs, and social needs) and two high-level needs (esteem needs and self actualization needs) (Griffin, 2016). The scheduling system generates work schedules based on the daily performance metrics. Consequently, employees like Sylvia find themselves with lesser hours with which they are not able to ...
