Introduction
Information technology can be defined as the process of manipulating, distributing and processing information. Information technology is increasingly becoming a key component of most organizations. To remain relevant and competitive in an ever changing global environment, organizations are making use of information technology to stay ahead of the rest. The needs and behaviour of customers are changing and many businesses are making use of Information technologies to differentiate themselves and gain competitive advantage through efficiency and value. Organizations can develop competitive advantage by making use IT to make key decisions related to strategy, project management, outsourcing and corporate governance. This ...
