High Turnover in Hospitality Industry in USA and Strategic Way to Solve the Turnover Problem
Introduction Currently, the hospitality industry taking a new route to lead in most economies. The industry is growing at a rapid rate, which is something for celebration. The biggest challenge is the employee turnover. Kim and Jogaratnam, (2010, p. 320) report that a big portion of up to thirty-three percent of the hotel money goes to labor. The current turnover in the hospitality industry settled at thirty-one percent (Batt, Lee, and Lakhani, 2014, p.17). This percentage is very high when broadly looked at concerning the disadvantage of employee turnover to businesses. The culture of the company is always affected ...
