Bookstore Reports Samples For Students

Customer Service

Customer Service is a crucial aspect of any business entity since it provides the business with customers, through retention of the already available customers and the acquisition of new customers. The already available customers need to feel valued and satisfied. The management has to ensure customer retention and satisfaction is highly maintained.

Customer Service needs

Well motivated staff that politely welcomes customers- This creates a comfortable atmosphere for customers to shop.
Improved skills and efficiency- Frontline staff has training publications that are provided by the management every month in order to keep the staff on its toes, and ensure students’ needs are well ...

Hardware

• To have a complete function and properly designed maintenance system transaction devices will be required.
• The bookstore will require a sale transaction device to keep a track on the book quantity and sales. For that, the use of scanners and registers will be needed. For that, computers are required with fast CPU, mouse, and keyboard.

• The maintenance crew will keep a track on book quantities and record.

• Also, a printer will be required at the bookstore to mention notices on the notice board.
Estimated Capacities
• A manageable storage capacity will be required by the books tracking system. For that, 8TB capacity storage will be needed.
• The backup storage capacity is also ...

Business Report on Amazon

Introduction
Amazon is one of the most renowned and distinguished online retailer. It is an American run e-commerce firm. They have their headquarter in Seattle, Washington. It is known as the leading company which is operating electronically through the internet. Since more than ten years, they have managed to sustain their position. They have been comparatively unaffected by the changes in the external environment.
Initially Amazon was an online website which was involved in selling books online. Later, when they started being successful, they diversified their operations to sell videos, mp3 songs, video games, apparel, jewelry, packaged ...

Executive Summary

The internet age has brought with it a revolution in business. It has been a departure from the age-old “manual” way of conducting business to an automated and computer generated applications which ensure that the producer, the retailer and the consumer are interlinked by the internet. As a result of the “internet revolution”, e-businesses have now emerged. These businesses conduct all their activities online, starting from marketing, advertising, display of products and even payment for the goods and services by the consumer (Kessler, 2003). This has reduced the expenditure and the time taken when marketers have to visit all the countries in ...

Assignment 4: Leadership Style: What Do People Do When They Are Leading?

Dr. Carla Henryhand
BUS-520
Leadership Style: What Do People Do When They Are Leading?
Introduction
There have been a number of renowned leaders in contemporary times who excelled above the rest. In examining the factors that contribute to effective and successful leaders, leadership style always emerge as a crucial component. Leadership style is “the pattern of behavior and actions that leaders make over a period of time as perceived by followers. It is how leaders behave, over time, when they are trying to influence the performance of others” . The current discourse hereby aims to investigate the leadership style ...

Question one

Over the years, the aspect of e commerce has become popular with large corporations shifting gears towards an emphasis retail website. Amazon is one of the leading organizations that have established a stable customer base through retail websites. The organization was started back in 1996 with the focus being consumer convenience, variety and pricing. The two main segment of operation for the organizations international segment and North American segment. The organization has successfully provided consumers with a wide variety of products and at the lowest prices possible. The organization has diversified its platforms to offer developers as well as enterprises different ...