Store Manager Case Studies Samples For Students

Question One

The case study in this situation and for this question shows a store manager that is obviously acting in an improper way. Indeed, sales are down at one of the stores and the store manager has reacted to this, at least in part, by berating and yelling at people that do not have the leverage or latitude to raise sales on their own. Indeed, it is conceded as part of the run-up to this question that the marketing and other high-level operations of the firm are what really get people into the store. Instead of going about things the ...

Personal Case Study

Communication
Personal Case Study

Interpersonal Conflict

One in a while we find ourselves in a situation where we need to make a stand to what we believe is right and fair. In the past, I have been in a conflict with a store manager and the attending staff during one of my visits at an electronic gadget store. The cause of the conflict is the miscommunication regarding the validity period in the product return and replacement policy of store, which was not clearly explained and communicated to me as a customer. The product I bought is entitled for a replacement in ...

1. Introduction
As the new District Manager at new Dunkin Donuts stores, many factors need to be identified and evaluated for the successful opening and operation of stores. As the district manager, there are several responsibilities that need to be executed effectively to achieve the operational goals of Dunkin Donuts. Operation of new stores would require identification of trends, innovative ideas, and achieving target turnovers. There are several important decisions that need to be taken for the successful opening and operation of new stores such as preparing the job design and organizational design, recruitment and selection process, and training ...

Part A

The increased demand for employees is as a result of an increased demand of the organizations product or services. The future human resource needs for Blue Gum are growing with the projected future increase in the number of company’s retail shops. In order to get the exact deficit on the human resource needs, the HR of the Blue Gum needs to carry out a job analysis. The human resource manager needs to first of all determine if there are qualified candidates amongst the present staff members who can fill in the open positions before inviting external candidates. Regardless, the new ...

The introduction of new technologies within a firm will always have its impacts, some positive and others negative. The positive impacts of course are more visible to the owner of the business and the negative impacts are mostly related to employees. The computer based scheduling system will not only improve work performance among employees but will also improve morale once employees realize that the system is rewarding each individual according to the rate of productivity. As Rothwell (2010) argues it is important to realize that the mode of presenting the system to the employees within the work environment will mean a ...

Introduction

Starbucks is an American multinational company, based in Seattle, which specializes in providing coffee to consumers across 60 countries through approximately 20,000 stores. They have created a niche for themselves by becoming the largest seller of dripped brew and also espresso based hot coffee drinks. Since a humble beginning in 1971, they have become a huge success story across the globe and have set the standards of what a true multinational should be like. Despite its tremendous success story in every market that it entered, their growth went downhill following the recession of 2008. For the job description and job specification part ...

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Management in Starbucks

Question 1: What types of departmentalization are being used? Explain your choices.

There is also functional departmentalization in the SVP level with functions of finance, coffee and global procurement and corporate social responsibility. In the support center, there is also functional departmentalization with the functions of accounting finance, IT, sales and supply chain management. The same also goes for the zone offices with functions of HR, facilities, account management, finance and sales.
Question 2: Do you think it’s a good idea to have a president for the US division and for the international divisions? What ...

Justin received a positive reception from his managers with his discussions regarding increasing revenues by 15 percent within twelve months and now has an open dialog with them. That is a great first step. Now he is looking for ways to keep them motivated and working every day towards an annual goal. He should also look at the rewards he is offering. Different people enjoy different rewards. The designation “Store Manager of the Year” is meaningless if every manager in the franchise achieves it. In the same line of thought, if the “Store Manager of the Year” goes to ...

A work environment is a place where various types of people and personalities converge to either produce results or provide a service. For this ethnography paper, the focus of study is a Starbucks coffee shop in New Jersey, specifically, the servers. The duration of study went on for three days with the approval of the store manager, aged 40, and who belonged to Generation X. The highlight of the study is the customs of employees in the presence or absence of customers in the coffee shop. I chose Starbucks for this study because the company is known for its excellent service, as ...