2. Literature review
The phrase Quality of work life (QWL) according to Stephen and Dhanapal (2011); Bagtasos (2011), originates back in 19th century labor conference at Arden House, Columbia University. Stephen and Dhanapal states that people use the term to refer to the well-being of organization employees. Nevertheless, Normala (2010) uses business perspective to define QWL as employee satisfaction and their work related behaviors. Stephen and Dhanapal indicates that QWL also affects employees in the way they response to their work in terms of job performance, job effort, organization identification, job involvement, job satisfaction, personal alienation, intention to ...
Employee Satisfaction Literature Reviews Samples For Students
7 samples of this type
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Good Literature Review On Work Place Dynamics: Implications For Nursing Care In Health Care Settings
Introduction
Industrial/Organizational psychology is an applied science dealing with psychology of ‘people at work’. (Kalat 2002). The workplace dynamics comprise of both tangible and non-tangible elements, both of which impact on employee satisfaction. Satisfied employees tend to be more committed and enthusiastic about their work. Moreover, employee satisfaction and dedication is contingent on a number of closely related variables such as, employee engagement, empowerment, the perceived (organizational) support structures as well as the organization’s commitment to employee welfare. Employees feel empowered when they have more opportunities for interacting with colleagues, a certain level of decision making authority and are accorded a fair ...
LITERATURE REVIEW: VIRGIN ATLANTIC AND EMPLOYEE MOTIVATIONS WITHIN THE AVIATION INDUSTRY
Virgin Atlantic is one of the largest names in the aviation industry in Europe. Although the company began as a rather small, localised group, it quickly grew into a group that has become one of the powerhouses of British airlines. This discussion will center around the details of the company; it will also investigate the literature surrounding the question of how employer and management attitudes affect staff and employee motivation in the aviation industry and beyond into other industries.
Virgin Atlantic is a British airline which was established in June 22, 1984. Leadership is a significant skill that can increase the survival ...
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Introduction
Staff turnover is vital for a hospitality organization, especially when the organizations aim at a high-quality service. The focus of the hospitality business must be to provide outstanding service that will give a memorable experience to the guests. For offering such experience, trained and happy people are required. A high rate of employee turnover has negative and immediate effect on the organization.Hospitality industry is a labor intensive industry, requiring a variety of skills, knowledge and attitudes, and levels of competency. The labor turnover rate in the hospitality industry is observed as higher than other segments. Many positions are available in the hospitality organizations ranging ...
Chapter 2: Literature review
Introduction
This chapter presents the literature review appraisal that exists and is linked to work contentment and inspiration subjects and how these issues are closely related to industrial performance. The chapter discusses the concept of motivation, job satisfaction, and project management and employee satisfaction. Organizational performance as well as its continuity largely depends on critical assets, employees and the managers' capabilities to create and sustain motivating environments of the employees and other human assets. The primary challenge that managers are faced with today is keeping their human capital such as the employees satisfied and motivated. Therefore, all managers must ...
Literature Review
Abstract
Nowadays attracting and retaining professional and skilled staff has become a challenge for many companies. Many organizations experience significant turnover that adds complications to their business activity. Providing employees with the rewards of different kinds helps companies to deal with this problem, assists with retaining talent, and reduces expenses for hiring. The rewards offered by the organizations can be of different kinds and serve various goals. Rewards can be financial and non-financial, extrinsic and intrinsic. Management of these rewards differs from company to company and is usually designed to serve the certain goals of the organizations. One more ...
Introduction
The balance scorecard method is performance management tool that combines financial metrics with non-financial metrics. It uses four aspects – financial metrics, internal business processes, continuous learning and growth, and employee satisfaction to determine whether the organization is achieving its strategic goals or not. This paper discusses some of the advantages of the balanced scorecard method. It will also discuss some of the criticisms, and conclude why it is better. (Norreklit, 2000, 67)
One of the main benefits of using the balanced scorecard method is that it combine quantitative measures with qualitative measures. The four aspects of the company ...
