Essays on Callers

The standard operating procedure for security department has been prepared to provide a response framework to different emergencies at the Phillips 66 Company. The purpose of reporting Crisis Management (CM) Notifications is to ensure that the Executive Leadership Team (ELT) is aware of crisis incidents and potential impacts to the company. It delivers complete information about standard operating procedure of security department of the company. It identifies the strengths of ELT and shows the team’s approaches and capabilities to control the security system effectively.

Procedure

The team has created efficient plans to take immediate actions against any emergency situation ...

Introduction

The invention of mobile phones aimed at developing gadgets that could connect wirelessly to the public network. Communication through radio calls started some decades ago and was popular even during the 2nd World War. However, the use of wireless, portable, devices that can connect to a standard telephony network is much recent. Ideally, the first handheld telephone was launched by Motorola in 1973 (O’Shea, 2009). The first wireless, handheld gadgets were hardly portable, had a short talk time and took long to charge fully. Evidently, the first devices were less efficient compared to modern mobile phones. Various engineers ...

The traditional face-to-face communication is the most commonly used mode of communication due to its formality and the advantages it offers to the communication process. Face-to-face communication presents the environment for mutual relationship between the parties involved in the communication process. However, Riby, Gwyneth, and Whittle dispute that face to face communication might cause a barrier to effective communication since the parties involved in the process might shy away from eye contact. This may occur for instance in case of upward communication in an organization. A junior staff might fear the eye contact of his supervisor, thereby leading to a barrier ...

There are numerous kinds of emergency services, but all comprise of aspects that promote health and the safety of the public. Emergency and rescue organizations are involved in promoting awareness and prevention programs within the community, to assist people in detecting, avoiding, and reporting emergencies efficiently. Communication is one of the most important aspects of emergency services. It makes big difference when it comes to saving lives during emergencies, because poor communication implies the start of the failure in any emergency rescue mission (Coyle and Mary, 1). Therefore, communication is one area that has attracted significant attention, particularly on ...

This essay aims at comparing and contrasting the theme of fantasy and wishful thinking as presented in Arthur Miller’s Death of a Salesman (1949) and also in Tennessee William’s The Glass Menagerie (1945). Both playwrights have intensively used characters who resort into habits of escapism into fantasy and wishful thinking to free themselves from their miserable existence. The main sources of their predicaments are their consistent failures in achieving their dreams, little interaction and communication with family members coupled with personal insecurities. Due to these facts, they all have a common problem which is frustration and boredom. They resort ...

Director of Emergency Management

Treasure Township Emergency Deployment Services Person to who letter is being addressed Director of Development Corporate Technological Upgrades Street # and name Dear ____: RE: Follow up on Proposal Thank you for considering the grant proposal from Treasure Township Emergency Deployment Services to cover the costs associated with the purchase of and training associated with the enhanced 911 deployment system. As described, with fewer people using landline phones to place 911 calls in times of emergency and instead becoming more reliant on the use of cell phones in these instances, it is ...

- What is a quality improvement story? This is a guide arranged systematically used to solve a problem. It is referred to as a story because the work the team does and its story is told. It identifies the team, how it was formed and for what purpose it was formed. It identifies why and when the team was formed and how it worked to solve the problem. Communication is standardized because every team uses the same technique to tell the story. The standardization facilitates easier transfer of ideas between departments, teams and the company as a whole. Standardization of communication also offers a ...

Gracias Pizza-Home-Delivery. (Free Home Delivery within 3 miles in 30 minutes). The flow of process goes like, a customer calls at a telephone number provided by the pizza delivery store. For the purpose of maintaining records in their database, the executive who receives the call will first enquire if the customer has placed their order for the first time. If it is a first time customer, the executive will ask for their address and check in Google Maps if the distance between the outlet and the specified location is more than 3 miles, they have to inform the caller with regret that ...

Help desk support is one of the best ways through which a firm can connect randomly. By inquiring about company products and seeking clarifications, the company is able to know its areas of weaknesses and how its products are perceived. Having an effective help desk is necessary in achieving goals and objectives of the firm. Help desk not only gives the firm an opportunity to interact directly with its customers but also gives them a chance to market its products. Using technology, a firm can achieve much more and at the same time interacting with many more customers. Some of the aspects ...