Overview of Idea Customer relations and service account for a significant business achievement. Good customer services result in increased loyalty as well as increased customer base. Organizations that have poor customer service tend to be less competitive and less attractive to clients. Comcast Corporation, America’s largest home internet, and cable provider, offers a perfect example of the impact of poor customer service on a company's competitiveness. The company's customer support and service were recently rated as substandard. Poor customer service reports against Comcast employees have existed for several years, which have resulted in the organization losing some of ...
Essays on Fantasy.
288 samples on this topic
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