In a general context, consumerism can be defined as a social and economic order that is geared towards encouraging the purchase of goods and services. There is no doubt that consumerism has huge impacts on various sectors of the economy. Particularly, the public health sector has come a long way in terms of advancement in the use of information technology in service delivery. This essay, besides outlining the role of information technology in public healthcare service, seeks to describe the impacts of consumerism in regard to I.T, claims management, and member services when dealing with healthcare providers.
Impacts of Consumerism
Health care ...