Question 1
The major approaches to communication are formal and informal communication, top-down communication, horizontal communication and diagonal communication. Each form of communication tries to explain different ways through which communication can be achieved in an organization. Formal and informal, and top -down communication sets guidelines with which communication can be achieved within the right channels. Horizontal and diagonal communication tries to show ways through which employees of different departments and of the same level can communicate.
Question 2
This refers to the ways through which an organization or a society can co-ordinate in order to achieve the specific goals and objectives. With effective ...